[Remote] QA Engineer – Genesys Cloud CX

Note: The job is a remote job and is open to candidates in USA. MatchPoint Solutions is a global IT-Engineering services company that provides technology solutions to clients across various industries. The QA Engineer will test and validate Genesys Cloud CX solutions, integrations, workflows, and AI-enabled capabilities, with a focus on automation, API testing, regression testing, CI/CD validation, defect management, and release quality.

Responsibilities

• Hands-on QA Engineer responsible for testing and validating Genesys Cloud CX solutions, integrations, workflows, and AI-enabled capabilities. The role focuses on test automation, API/integration testing, regression testing, CI/CD validation, defect management, and release quality

Skills

• Genesys Cloud CX testing experience
• Strong QA automation/SDET experience
• API testing using Postman or similar tools
• Selenium, Cypress, Playwright, or equivalent automation frameworks
• Python, Java, JavaScript/TypeScript, or similar scripting experience
• CI/CD and Agile/DevOps experience
• Strong troubleshooting and defect management skills

Benefits

• Remote work (USA)

Company Overview

Born in Silicon Valley, 2006. Our ambition was to craft world-class teams to empower businesses facing tech's relentless tide. But ambition evolved. It was founded in 2006, and is headquartered in Pleasanton, California, USA, with a workforce of 201-500 employees. Its website is http://matchps.com.

Company H1B Sponsorship

MatchPoint has a track record of offering H1B sponsorships, with 4 in 2025, 2 in 2024, 1 in 2022, 8 in 2021, 13 in 2020. Please note that this does not guarantee sponsorship for this specific role.