Note: The job is a remote job and is open to candidates in USA. Suited Hospitality is a hospitality consulting agency hiring a Public Relations Account Manager to lead client accounts in fine dining and hospitality. The role develops and executes communications campaigns, builds media and brand-partnership relationships, leads events, and monitors campaign results.
Responsibilities
- Lead and manage a roster of key client accounts within the fine dining and hospitality industries, ensuring exceptional service and client satisfaction
- Develop and execute creative, results-driven communications campaigns that exceed client objectives and deliver high-impact media coverage that support the overall strategy
- Maintain strong relationships with clients, keeping them informed of progress and results, and proactively addressing any issues or concerns
- Support development of strategy for each client and execution
- Cultivate relationships with key media outlets, journalists, and influencers within the fine dining/hospitality sector to secure strategic placements and coverage for clients
- Develop and implement strategic brand partnerships
- Ideate concepts for creative programming and support implementation
- Lead Event Management
- Monitor and analyze campaign performance and media coverage, providing clients with comprehensive reports and recommendations for future campaigns
- Collaborate with internal team members, including content creators, digital marketers, event planners, and tourism boards to develop integrated campaigns that maximize client exposure and engagement
- Stay abreast of industry trends, best practices, and emerging platforms to ensure clients are positioned as leaders in the industry
- Attend and represent clients at industry events and networking opportunities as needed
- Support crisis communications and issue mitigation
- Brand Stewardship: Ensure all communications are consistent with brand guidelines, values, and visual standards
- Support the development of a high-performing team
- Implementation of best in class systems for continued innovation and efficiency
Skills
- A minimum of 5 years of direct experience in these industries
- Bachelor's degree in Public Relations, Communications, Marketing, or a related field
- 5+ years of management level experience in public relations or communications
- 5+ years of direct experience in high-end fine dining restaurants, luxury hotel properties, and/or high-end wineries
- Proven track record of managing successful Communications campaigns and delivering high-impact media coverage for clients
- Strong understanding of the fine dining and hospitality industries, including key media outlets, journalists, and influencers
- Excellent verbal and written communication skills, with the ability to effectively convey complex ideas and information to diverse audiences
- Strong interpersonal skills and the ability to build and maintain relationships with clients, media, influencers, and industry partners
- Detail-oriented, with the ability to manage multiple projects and deadlines simultaneously
- Creative and strategic thinker with the ability to execute in the short term and plan long term
- Proficiency in PR and media monitoring tools, as well as Google Workspace, Dropbox, Slack, and Asana
- Ability and willingness to learn and employ a variety of software applications
- Ability to manage multiple projects and prioritize based on client and company needs
- Extremely organized style and the ability to work efficiently in a variety of settings
- With a focus on fine dining and hospitality preferred
Benefits
- Health, dental, and vision insurance offered for full time employees, after a probationary period
- Educational stipend
- Tech stipend
- Flexible paid time off after probationary period
- Sick leave in accordance with state, local, and federal law
- Professional development opportunities
- Primarily remote work with occasional in-person meetings
Company Overview