Note: The job is a remote job and is open to candidates in USA. Command|Link is hiring a Project Manager for its Service Delivery team to manage business customer orders from initiation through completion. The role coordinates internal and third-party resources, communicates with customers, and oversees delivery of telecommunications services including internet circuits, Hosted VoIP, and number porting.
Responsibilities
- Own and manage the entire delivery process for assigned orders, ensuring timely and high-quality delivery of services
- Coordinate with internal and contracted third-party resources to meet customer requirements and delivery timelines
- Regularly communicate with customers, providing clear and consistent updates throughout the entire delivery life cycle
- Handle tasks such as ordering Internet Circuits, managing Hosted VoIP projects, and overseeing number porting processes
- Document dependencies and priorities clearly for efficient project execution
- Utilize hands-on delivery experience to drive successful outcomes for each project
- Demonstrate expertise in SDWAN Implementation, VoIP porting, and Internet circuit ordering with various carriers
- Takes on additional responsibilities and projects as needed to support the success of the team and organization
Skills
- Minimum of 5 years experience in the telecommunications industry
- Minimum of 5 years of experience in Service Delivery and/or Project Management
- Hands-on experience in VoIP, SDWAN Implementation, and Internet Circuit ordering with carriers
- Ability to document dependencies and priorities clearly
- Proficient in effectively managing third-party resources
Benefits
- Remote position for candidates residing in Alabama, Arizona, Arkansas, Florida, Georgia, Indiana, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nevada, New Hampshire, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia, or Wisconsin.
- Room to grow at a high-growth company
- An environment that celebrates ideas and innovation
- Your work will have a tangible impact
- Generous Medical, Dental, and Vision coverage for full-time employees
- Flexible time off
- 401k to help you save for the future
- Fun events at cool locations
- Free DoorDash lunches on Fridays
- Employee referral bonuses to encourage the addition of great new people to the team
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