Note: The job is a remote job and is open to candidates in USA. athenahealth provides IT solutions and expert services that help healthcare providers overcome operational challenges and deliver accessible, high-quality, and sustainable healthcare. The Project Manager will own end-to-end delivery of Salesforce and Sales Operations initiatives, manage portfolio visibility and cross-functional execution, and use analytical insights to support prioritization, risk management, and measurable business outcomes across Salesforce, CPQ, CLM, and analytics initiatives.
Responsibilities
- Own the intake process for Sales Operations initiatives, including triage, prioritization support, and capacity-based roadmap planning
- Maintain the Salesforce and Sales Operations roadmap and portfolio dashboard, including status, milestones, risks, dependencies, and throughput
- Assess impact, effort, sequencing, and tradeoffs across initiatives using structured analysis and delivery data
- Lead the weekly portfolio operating rhythm and prepare clear, insight-driven updates for stakeholders and leaders
- Manage cross-functional project execution across Salesforce, CPQ, CLM, and analytics initiatives
- Develop and maintain project plans based on scope, risk, velocity, and capacity assumptions
- Create and manage Jira epics, stories, sprint plans, and release timelines; use Jira reporting to identify trends and delivery risks
- Maintain RAID logs and ensure ownership, decision-making, and follow-through are documented and tracked
- Coordinate launch readiness, UAT planning, stakeholder signoff, and post-launch adoption tracking
- Use AI-enabled tools and features to speed up project analysis, summarize status updates, and spot delivery patterns while applying sound judgment to validate outputs before sharing them
- Support communication plans, enablement readiness, and launch coordination activities
- Partner with analytics teams to validate dashboards, reporting, and KPI definitions
- Contribute to continuous improvement in delivery processes, templates, and operating practices
- Help identify and track corrective action plans when launches or adoption outcomes fall short of expectations
- Support documentation that improves visibility into progress, decisions, and dependencies
Skills
- 5+ years of project or program management experience; experience in Sales Operations, Revenue Operations, or Salesforce delivery is preferred
- Strong experience with the Salesforce ecosystem; Sales Cloud is required and CPQ is strongly preferred
- Demonstrated ability to define metrics, interpret data, identify trends, and turn analysis into action
- Advanced experience with Jira, including backlog management, sprint execution, and reporting
- Experience with project management tools such as Jira, Smartsheet, Asana, Monday.com, or MS Project
- Strong communication skills with the ability to clearly explain status, risks, tradeoffs, and recommendations
- Proven ability to lead cross-functional workstreams and drive accountability without direct authority
- Project management certification such as PMP, PgMP, or Agile/Scrum certification is preferred
- Experience with quote-to-cash processes, operational KPIs, portfolio metrics, or adoption data is preferred
- 5+ years of project or program management experience; experience in Sales Operations, Revenue Operations, or Salesforce delivery is preferred
- Strong experience with the Salesforce ecosystem; Sales Cloud is required and CPQ is strongly preferred
- Project management certification such as PMP, PgMP, or Agile/Scrum certification is preferred
- Experience with quote-to-cash processes, operational KPIs, portfolio metrics, or adoption data is preferred
Benefits
- Annual discretionary bonus plan, depending on role eligibility
- Variable compensation plan, depending on role eligibility
- Equity plans, depending on role eligibility
- Health and financial benefits
- Commuter support, specific to each location
- Employee assistance programs, specific to each location
- Tuition assistance, specific to each location
- Employee resource groups, specific to each location
- Collaborative workspaces, specific to each location
- Some offices welcome dogs
- Flexibility to balance in-office collaboration with work outside the office
- Book clubs
- External speakers
- Hackathons
- A company culture based on learning
- Support of an engaged team
- An inclusive environment where all employees are valued
Company Overview
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