Note: The job is a remote job and is open to candidates in USA. RedHelm is a technology partner delivering offensive and defensive cybersecurity and full-stack IT services. The Project Manager will oversee technology projects from planning through completion, coordinating teams and vendors while managing scope, budgets, risks, timelines, and client relationships.
Responsibilities
- Develop comprehensive project plans, including timelines, milestones, and resource allocation
- Coordinate with internal teams and external vendors to ensure smooth project execution
- Monitor project progress, identify potential risks, and implement effective mitigation strategies
- Ensure adherence to project scope, budget, and quality standards
- Serve as the primary point of contact for clients throughout the project lifecycle
- Conduct regular meetings with clients to provide updates, gather feedback, and address concerns
- Proactively identify opportunities to upsell additional services or solutions based on client needs
- Lead project teams, providing direction, guidance, and support as needed
- Foster a collaborative work environment, encouraging teamwork and knowledge sharing
- Effectively delegate tasks and responsibilities to team members, ensuring accountability and productivity
- Anticipate potential project risks and develop contingency plans to mitigate them
- Quickly address issues or roadblocks that arise during project implementation
- Escalate unresolved issues to senior management as necessary, providing recommended solutions
Skills
- Bachelor's degree in computer science, Information Technology, Business Administration, or related field
- Proven experience (4+ years) in IT project management, preferably within the Managed IT Services industry
- Experience leading cross-functional project teams, including internal staff and external vendors, across the full project lifecycle
- Previous experience working on small, medium, and large-scale projects for customers having up to 3,000 users across multiple locations
- Proficiency in project management software such as Microsoft Project, Asana, or Jira
- Detail-oriented with strong problem-solving skills
- Working knowledge managing projects consisting of technology solutions used in the IT industry, including: + Office relocations + Email migrations + MS Windows and Server + Cyber Security + Networking + Hardware and storage + Backup and disaster recovery + Virtualization + Public cloud (Azure/AWS) implementations
- Strong leadership skills with the ability to motivate and inspire team members
- Exceptional communication skills, both verbal and written, with the ability to effectively interact with clients, team members, and stakeholders
- Detail-Oriented with strong problem-solving skills
- Candidates should be comfortable working within a security-conscious culture where following documented processes and protecting client data are core expectations of the job
- Please Note: RedHelm is currently unable to support visa sponsorship for those living in the United States and working under an H1B visa
- PMP, CAPM, or other relevant project management certifications are a plus
Benefits
- Remote work arrangement
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) program
- Paid time off
- Floating holidays
- Paid holidays
- Opportunities for career progression and professional growth
- Flexible work support
- Long-term development support
Company Overview