Note: The job is a remote job and is open to candidates in USA. TransPerfect is seeking a Project Manager to lead end-to-end on-site data collection projects supporting user studies. The role manages project plans, budgets, logistics, teams, vendors, client communications, data quality, compliance, and risk mitigation, with travel across the USA required for project launches and key checkpoints.
Responsibilities
- Lead end-to-end delivery of on-site data collection projects supporting user studies (e.g., usability tests, in-context/field research, intercepts, diary studies with in-person components)
- Build and manage detailed project plans and schedules (workback plans, run-of-show agendas, staffing schedules, milestones, dependencies) to ensure on-time execution
- Own budget management: forecasting, tracking spend vs. plan, managing vendors and contractors, controlling scope, and documenting change requests
- Create and deliver client-facing presentations: kickoffs, weekly status updates, risk/issue reviews, and final project readouts; translate complex details into clear narratives
- Coordinate on-site logistics: site readiness, staffing, equipment/materials, shipping, access/security requirements, participant flow, and contingency planning
- Manage and support project team members (internal staff, contractors, and vendors): set expectations, assign work, track deliverables, remove blockers, provide feedback, and ensure accountability
- Ensure data quality and compliance with study requirements (consent, privacy/PII handling, documentation standards)
- Maintain rigorous project documentation and reporting (status reports, action logs, risk registers, budget trackers, timeline updates)
- Identify risks early and drive mitigation (no-shows, site constraints, equipment failures, vendor delays), escalating with clear options and recommendations
Skills
- 3+ years of project management experience in on-site data collection, research operations, and/or user study execution
- Demonstrated strengths in: **time management, budget management, client-facing presentations, attention to detail, and team member management**
- Experience coordinating vendors, contractors, and field teams
- Strong written and verbal communication and stakeholder management skills
- Comfortable operating autonomously in a remote environment
- **Education:** Bachelor's degree (minimum) in a related field such as **Business Management, Economics, Computer Science**, or equivalent relevant discipline/experience
- Travel across the USA is required for new project launches and, as needed, for on-site realignment, issue resolution, and key milestones. Travel frequency varies by project pipeline and study schedule
- Remote role. Preferred locations: **San Francisco Bay Area**, **Atlanta, GA**, **New Jersey/NYC** (open to other US locations for exceptional candidates)
- Advanced proficiency across Microsoft Office tools (Excel, PowerPoint, Word, Outlook, Teams; plus SharePoint/OneDrive as applicable)
- Working knowledge of Android devices and Apple iOS/macOS devices (setup, basic troubleshooting, OS updates, device management basics) to support on-site study execution
- Scrum Master experience (or Agile project delivery experience)
Benefits
- Remote role
- Travel across the USA is required for new project launches and, as needed, for on-site realignment, issue resolution, and key milestones.
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