Note: The job is a remote job and is open to candidates in USA. X4 Life Sciences is a fast-growing healthcare technology company seeking a Project Manager to support a large-scale compliance and operational transformation initiative. The role involves leading a client migration program, ensuring successful adoption of updated compliance and operational requirements while managing timelines and client communications.
Responsibilities
- Audit existing client accounts against updated business and compliance requirements
- Develop and manage rollout plans, timelines, priorities, and risk assessments
- Maintain accurate project tracking and reporting across the full client portfolio
- Monitor progress, identify blockers, and drive resolution to keep the project on schedule
- Communicate directly with clients to explain required changes and implementation expectations
- Coordinate rollout activities and provide guidance throughout the transition process
- Manage follow-up communications and maintain engagement across varying levels of client responsiveness
- Build trust with external stakeholders while ensuring required actions are completed
- Partner closely with Legal, Operations, Product, Finance, and Customer Success teams
- Escalate high-risk or non-compliant accounts when necessary
- Ensure internal stakeholders remain aligned on requirements, timelines, and project milestones
- Support the creation of documentation, processes, and reporting related to the migration effort
Skills
- 3+ years of experience in Project Management, Client Operations, Compliance Programs, Customer Success, or a related field
- Proven experience managing large-scale operational projects involving multiple stakeholders and competing priorities
- Strong organizational skills with the ability to manage a high volume of accounts, tasks, and deadlines simultaneously
- Experience leading audits, remediation projects, client migrations, or operational transformation initiatives
- Excellent communication skills and confidence engaging directly with external clients and senior stakeholders
- Experience building and maintaining project trackers, reporting dashboards, and status updates
- Strong problem-solving skills and sound judgment regarding risk identification and escalation
- Comfortable working independently in a fast-paced, evolving environment
- Good familiarity with CRM systems, project management tools, and workflow automation platforms
- Exposure to healthcare, digital health, telehealth, fintech, compliance, or other regulated industries
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