Note: The job is a remote job and is open to candidates in USA. BM Digital is a tech-enabled growth firm that supports leading brands in scaling profitably and predictably. They are seeking a proactive and detail-oriented Project Manager to assist with administrative tasks, support internal business streams, and work closely with client partners.
Responsibilities
- Manage day-to-day administrative tasks such as scheduling meetings, organizing files, and preparing reports for management
- Oversee internal project management tools to ensure tasks and deliverables are on track
- Assist in onboarding new clients, ensuring that contracts and statements of work (SOWs) are processed promptly
- Prepare and organize documents, decks, and presentations for internal and client-facing meetings
- Coordinate multiple projects across different business streams, ensuring alignment with timelines, budgets, and KPIs
- Manage project timelines, workflows, and resources to deliver campaigns on time
- Communicate project progress and updates to internal teams and external clients regularly
- Identify potential risks and proactively work with teams to mitigate them
- Serve as a key point of contact for clients to provide status updates and assist with day-to-day inquiries
- Collaborate closely with client partners to understand their needs and ensure the timely delivery of services
- Ensure client satisfaction by responding to questions, concerns, and requests in a timely and professional manner
- Gather client feedback to continuously improve service delivery and campaign outcomes
- Act as a liaison between various departments including creative, strategy, and performance teams to ensure seamless project execution
- Support the account management team in maintaining strong relationships with clients and helping deliver high-quality marketing campaigns
- Participate in team meetings to align on project goals, milestones, and responsibilities
- Help track and measure key performance indicators (KPIs) for both client campaigns and internal operations
- Assist in preparing performance reports and analytics to share with clients
- Organize and maintain accurate records for all projects, including client information, timelines, and deliverables
Skills
- Proactive and detail-oriented
- Ability to manage day-to-day administrative tasks such as scheduling meetings, organizing files, and preparing reports for management
- Oversee internal project management tools to ensure tasks and deliverables are on track
- Assist in onboarding new clients, ensuring that contracts and statements of work (SOWs) are processed promptly
- Prepare and organize documents, decks, and presentations for internal and client-facing meetings
- Coordinate multiple projects across different business streams, ensuring alignment with timelines, budgets, and KPIs
- Manage project timelines, workflows, and resources to deliver campaigns on time
- Communicate project progress and updates to internal teams and external clients regularly
- Identify potential risks and proactively work with teams to mitigate them
- Serve as a key point of contact for clients to provide status updates and assist with day-to-day inquiries
- Collaborate closely with client partners to understand their needs and ensure the timely delivery of services
- Ensure client satisfaction by responding to questions, concerns, and requests in a timely and professional manner
- Gather client feedback to continuously improve service delivery and campaign outcomes
- Act as a liaison between various departments including creative, strategy, and performance teams to ensure seamless project execution
- Support the account management team in maintaining strong relationships with clients and helping deliver high-quality marketing campaigns
- Participate in team meetings to align on project goals, milestones, and responsibilities
- Help track and measure key performance indicators (KPIs) for both client campaigns and internal operations
- Assist in preparing performance reports and analytics to share with clients
- Organize and maintain accurate records for all projects, including client information, timelines, and deliverables
- Exceptional attention to detail, with the ability to manage multiple projects simultaneously
- Excellent verbal and written communication skills; able to work effectively with clients and cross-functional teams
- Ability to work efficiently under tight deadlines while maintaining a high level of accuracy and professionalism
- A proactive mindset with the ability to anticipate needs and offer creative solutions
- 2-5 years of project management experience, preferably in a marketing or agency environment
- Proficient in project management software (e.g., Asana, Monday.com) and G-Suite
- Demonstrated experience in client-facing roles, with a passion for delivering exceptional service
Benefits
- Work remotely from wherever you want! We’ll make sure your working experience is as comfortable as possible!
Company Overview