Note: The job is a remote job and is open to candidates in USA. Relatient is a company that helps healthcare organizations optimize patient access through AI-powered workflows and real-time automation. They are seeking a Project Manager (Client Operations Manager) to lead implementation projects and manage cross-functional teams to ensure successful adoption of their solutions.
Responsibilities
- Lead end-to-end implementation of Relatient solutions, ensuring successful delivery aligned to defined project scope, timelines, and client objectives
- Provide clear visibility into project status, including milestones, risks, dependencies, and timelines to both internal stakeholders and clients
- Serve as a trusted advisor to clients by identifying process improvements, recommending solution designs, and maximizing value related to patient access and operational outcomes
- Collaborate cross-functionally with distributed teams to resolve complex implementation challenges and drive timely resolution
- Contribute to continuous improvement by helping develop processes, tools, and best practices that enhance team performance and operational efficiency
Skills
- Bachelor's degree or equivalent practical experience
- 3+ years of project management experience in healthcare, information technology, or SaaS environments
- Experience managing multiple concurrent projects and meeting deadlines in dynamic environments
- Knowledge of project management methodologies (e.g., PMI frameworks)
- Strong organizational, problem-solving, and communication skills
- Ability to influence internal and external stakeholders to drive successful outcomes
- Proficiency in Microsoft Office tools (Excel, Word, PowerPoint)
- Experience with Salesforce and SQL is a plus
Benefits
- Medical, dental, and vision coverage
- Company-paid life and disability insurance
- HSA with employer contributions
- Employee Assistance Program (EAP)
- 401(k) with company match
- Unlimited PTO, 10 paid holidays, and paid parental leave
Company Overview