Note: The job is a remote job and is open to candidates in USA. Microsoft is seeking a highly organized and collaborative professional to serve as the operational backbone of a strategic community program. This role is responsible for coordinating program activities, supporting event planning and execution, managing communications, and tracking engagement metrics to drive continuous improvement.
Responsibilities
- Coordinate projects and develop detailed plans to accomplish program goals and integrate activities across workstreams
- Support the planning, logistics, and execution of community events from inception through delivery
- Manage the community calendar and ensure timely communication of upcoming activities to stakeholders
- Develop and distribute communications, newsletters, and presentations for community members and leadership
- Maintain and organize community resources across SharePoint and Microsoft Teams
- Track engagement metrics and prepare reports to communicate insights and support data-driven decisions
- Partner with Chapter leaders, volunteer leaders, executive sponsors, and core team members to ensure a consistent community experience
- Identify opportunities to improve processes and scale program operations
- Confer with management and cross-functional stakeholders to align on program specifications and procedures
- Review and recommend contracts and cost estimates as needed
Skills
- 5+ years of proven experience in program and event management, managing multiple concurrent projects and stakeholders through full delivery cycles
- 3+ years of experience developing communications, newsletters, and presentations and maintaining content on collaboration platforms
- 3+ years of experience creating reports, tracking metrics, and using Microsoft 365 tools to support operations and decision-making
- Bachelor's degree in business administration or a related field required
- Strong verbal and written communication skills with the ability to craft compelling content for diverse audiences
- Excellent problem-solving skills, attention to detail, and interpersonal skills
- Ability to work independently, manage time effectively, and drive execution through influence rather than authority
- Proficiency with Microsoft 365 tools including Excel, PowerPoint, SharePoint, Teams, Forms, and Power Automate
- Experience developing reports, tracking metrics, and leveraging data to inform decisions and communicate insights
- Strong stakeholder management and cross-functional coordination capabilities
- Knowledge of business and management principles including strategic planning and resource allocation
- Familiarity with project management tools such as MS Project or Visio
- Background in one or more of the following areas preferred: community or program management, employee engagement or learning programs, internal communications, event management, technical enablement or field readiness, or PMO and operations roles supporting cross-functional teams
- PMI or PMP certification preferred
Benefits
- Medical, dental & vision
- Hospital plans
- 401(k) Retirement Plan 6 Pre-tax and Roth post-tax contributions available
- Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
- Company paid short and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Employee Assistance Program
- Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave
Company Overview