Note: The job is a remote job and is open to candidates in USA. Supermicro is a provider of advanced server, storage, and networking solutions for data center and enterprise customers worldwide. The company is seeking a Project Manager to lead and scale Salesforce-driven service operations initiatives across global teams, coordinating development cycles, backlog prioritization, incident management, and API integration efforts.
Responsibilities
- Lead daily Salesforce development standups and end-of-day review sessions
- Coordinate development lifecycle across Dev, UAT, and Production environments
- Maintain and continuously prioritize the Salesforce Master Backlog
- Collaborate with cross-functional teams to drive execution, resolve challenges, and ensure timely project delivery
- Facilitate communication between global teams, ensuring seamless project execution across regions
- Utilize project management tools such as JIRA, Smartsheet, Microsoft Project, Team, Slack, etc. to track progress and report updates
- Ensure QA validation and user acceptance criteria are met prior to release
- Partner with external development vendors (e.g., offshore teams) to drive delivery and remove blockers
- Lead coordination of API integration efforts between Salesforce and enterprise systems
- Drive structural backlog grooming and prioritization across projects, incidents, and enhancements
- Identify automation opportunities to reduce manual effort and improve operational efficiencies
- Partner with IT and system owners to define integration architecture and automation strategy
- Facilitate cross-functional requirements gathering sessions
Skills
- 5+ years of experience in managing project management, preferably in Salesforce or enterprise SaaS platform initiatives
- Experience leading Dev → UAT → Production release cycles
- Strong experience with MS Office suite, and Smartsheet
- Strong understanding of API integrations and cross-system architecture
- Experience working with offshore development partners
- Salesforce certifications (Admin, Developer, etc.) or ability to obtain in 30-60 days from hire
- Ability to travel domestically and internationally as needed
- Familiarity with Service Cloud or enterprise ticketing systems is strongly preferred
Benefits
- In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
Company Overview
Company H1B Sponsorship