Note: The job is a remote job and is open to candidates in USA. IQVIA Laboratories provides clinical research services and healthcare intelligence to the life sciences and healthcare industries. The Project Delivery Manager will lead the Client Delivery Team, manage staff and client relationships, and ensure high-quality execution of clinical studies and laboratory services in compliance with applicable guidelines.
Responsibilities
- Lead and manage the day-to-day activities of assigned staff in line with organizational policies and applicable regulations
- Mentor, train, and develop team members while supporting performance management and professional growth
- Build strong client relationships and serve as a liaison between sponsors, internal departments, external vendors, and project teams
- Ensure studies are planned and executed in accordance with FDA, ICH, and/or EMEA guidelines and Good Clinical Practice
- Report team productivity, quality, and performance metrics against contract, client expectations, and project baselines to management
- Participate in customer meetings, bid defense activities, and employee engagement initiatives that support operational success
- Support a fully remote working model with flexibility for occasional early meetings, limited travel up to four times per year, and onsite attendance for specific client meetings or audits when needed
Skills
- * Minimum 4 years of experience in clinical trials/ hospital-funded research, project management or laboratory environment
- * Demonstrated ability to work in a fast-paced environment, meet deadlines, and communicate effectively in English
- * Ability to establish and maintain effective working relationships with coworkers, managers, and clients
- * Bachelor's Degree in Life Sciences and/or related field preferred
- * Demonstrated computer proficiency with Microsoft Office and the company systems, or equivalent experience with similar Centralized Laboratory systems preferred
- * Strong knowledge of Project Services processes, the company laboratory processes, and/or equivalent working knowledge of central laboratory operations preferred
- * Other equivalent combination of education, training, and experience may be accepted in lieu of degree
- * Strong people management skills with the ability to develop and lead cross-functional teams
- * Excellent interpersonal, organizational, and client management skills
Benefits
- Fully remote working model
- Benefits and resources supporting employees' physical, mental and emotional, financial and social well-being
Company Overview