[Remote] Project coordinator( Rebate operation+ Program Administrator)

Note: The job is a remote job and is open to candidates in USA. Mastech Digital is seeking a detail-oriented Project Coordinator to support channel rebate operations, partner programs, and day-to-day program administration. The role manages rebate calculations, data analysis, reporting, partner inquiries, onboarding, issue resolution, and process improvements while maintaining accurate program operations.

Responsibilities

• Manage rebate calculations, validation, tracking, and payment-related inquiries
• Perform data analysis, reconciliation, and reporting activities to ensure program accuracy
• Maintain and analyze large datasets using advanced Excel functions
• Support partner onboarding, enablement, and ongoing program administration
• Respond to internal and external inquiries related to partner programs, incentives, rebates, applications, and payment status
• Monitor and resolve issues related to partner tools, account access, submissions, and approvals
• Collaborate with cross-functional teams and external partners to investigate discrepancies and provide timely resolutions
• Support Partner Funds Center and channel program operations
• Maintain accurate documentation, process tracking, and program reporting
• Contribute to process improvements that enhance operational efficiency and partner experience

Skills

• 3-5 years of experience in channel programs, partner operations, sales operations, program administration, customer success, rebate operations, or similar business support functions
• Strong analytical and problem-solving skills
• Experience managing inquiries, issue resolution, and cross-functional coordination
• Excellent verbal and written communication skills
• High attention to detail with the ability to manage multiple priorities in a fast-paced environment
• Ability to quickly learn established processes and provide support with minimal supervision
• Advanced Microsoft Excel expertise, including:
• VLOOKUP/XLOOKUP
• INDEX/MATCH
• Pivot Tables
• SUMIFS/COUNTIFS
• Nested IF Statements
• Data Validation
• Experience working with large datasets and performing reconciliations
• Financial, operational, or program reporting experience
• Salesforce experience preferred

Benefits

• Remote work arrangement

Company Overview

Mastech Digital provides IT associates in digital and mainstream technologies, Digital Transformation Services around Salesforce.com and SAP It was founded in 1986, and is headquartered in Pittsburgh, Pennsylvania, USA, with a workforce of 1001-5000 employees. Its website is http://www.mastechdigital.com/.

Company H1B Sponsorship

Mastech Digital has a track record of offering H1B sponsorships, with 91 in 2026, 399 in 2025, 496 in 2024, 540 in 2023, 947 in 2022, 681 in 2021, 751 in 2020. Please note that this does not guarantee sponsorship for this specific role.