Note: The job is a remote job and is open to candidates in USA. BlueRidge Life Sciences provides integrated life sciences services addressing technical, clinical development, safety, regulatory, and environmental challenges. The Project Analyst will establish and support project management practices, serve as the subject matter expert for the professional services automation platform, and ensure projects are accurately configured, billed, tracked, and reported throughout their lifecycle.
Responsibilities
- Serve as the organization’s subject matter expert for the professional services automation (PSA) platform. Troubleshoot system-related questions and issues raised by users
- This role requires discretion and independent judgment on matters of significance, including resolving billing issues and scheduling dependencies, ensuring accurate revenue recognition, and recommending corrective action without direct, continuous supervision
- Manage team member access to the PSA platform, including which team members are assigned to specific projects within the system. Provide training for new system users
- Review and translate Statements of Work (SOWs) provided in Word format by the sales and execution teams into the PSA system, ensuring all tasks are accurately represented, resolving ambiguities in scope or billing terms in consultation with sales and technical leadership
- Assess custom data fields and structure to ensure accurate transfer to Finance, ensuring configurations produce accurate downstream reporting
- Obtain, update, and verify project percent complete in collaboration with project leads. Create program reports from system data to assess overall program health by reviewing time entries, descriptions, schedules, and task status. Review program health and progress with leads and escalate issues
- Track resource utilization metrics and update program resources throughout the life of the program as changes occur
- Design and automate recurring performance reporting for leadership, proactively identifying trends, risks, and anomalies, including configuration for automation
- Analyze invoices prior to distribution, checking for accuracy, and identifying and resolving issues with project leads. Investigate time entry and billing discrepancies, and decide on appropriate corrective action in consultation with project leads
- Close out completed projects within the system and provide relevant data to the business unit to support lessons-learned reviews
- Identify and evaluate new PSA system features as the platform matures and trains the team on their use
Skills
- 2+ years of experience in project management in the field of consulting utilizing professional services automation (PSA) system
- BA/BS degree required, preferably in a technical field
- Direct experience administering a PSA platform (e.g., project setup, task configuration, time entry, and billing management)
- Understanding of milestone-based and time-and-materials billing structures
- Strong conflict resolution and change management skills, with the ability to navigate competing stakeholder priorities and lead teams through evolving processes, systems, and program requirements
- Ability to work independently, meet deadlines, and work as a dedicated member of a team
- Exceptional writing skills, extremely well organized and strong attention to detail
- Very strong interpersonal skills and the ability to build relationships with project leads, and project team members, and cross-functional stakeholders
- Proven ability to handle confidential information with absolute discretion
- Proficiency with Microsoft Word and Excel; familiarity with professional services automation software required
- Experience using Mavenlink / Kantata preferred
Benefits
- Remote-based opportunity
Company Overview