Note: The job is a remote job and is open to candidates in USA. Airbnb is a global platform connecting hosts and guests through stays and experiences. The Programs and Business Operations Lead will develop and execute growth strategies for Services and Membership, using business analysis, experimentation, and operational frameworks to scale successful programs. The role partners with product, marketing, data science, finance, and other teams to drive business impact and support the Airbnb community.
Responsibilities
- Develop actionable business analysis - enable functional leads to provide consistent information to their teams and stakeholders
- Provide data driven insights quickly and accurately by leveraging tools such as SQL, excel and Tableau
- Partner with product and marketing teams to translate business goals into program requirements and go-to-market strategies—speaking their language and earning their trust as a strategic peer
- Identify new growth opportunities, design experiments to test hypotheses, and develop plans to scale proven levers
- Build tools and equip teams with the relevant data support to tools to make actionable decisions
- Create materials to communicate strategy and business performance to key stakeholders
- Manage cross-functional workstreams across product, marketing, data science, finance, partnerships, and business operations
Skills
- 10+ years experience in consulting position, or strategy operations role and working across multiple geographies
- Ability to prioritize quickly and go deep on execution of new initiatives
- Analysis and formulation of plans to address key business priorities or issues
- Leadership and ability to influence other stakeholders
- Ability to take initiative and deal with uncertainties
- Strong appetite for working with the Airbnb community
- Ability to manage complex projects and multi-task with excellent organization skills
- Deep understanding of supply/demand dynamics, incentive design, and growth levers
- Pays attention to both details and macro-level outcomes
- Seasoned internal and external communicator with strong interpersonal skills
- Ability to thrive in a fast-paced, dynamic and ever changing startup environment
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity
- Data driven, can do attitude, strategic thinker and passion for new products and solutions
- Comfortable with Excel, SQL
- Strong verbal and written communication skills
- This position is US - Remote Eligible
- Employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware and Rhode Island
- Background in loyalty programs, incentive programs, or merchandising strongly preferred
Benefits
- This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
- This position is US - Remote Eligible.
Company Overview
Company H1B Sponsorship