Note: The job is a remote job and is open to candidates in USA. Aledade is a public benefit corporation focused on empowering independent primary care through value-based care. The Program Manager, Strategy & Operations will lead execution of the Annual Operating Plan and Objectives and Key Results, coordinate planning and performance management, and align cross-functional teams to strategic priorities.
Responsibilities
- **Drive Accountability:** Own the end-to-end performance management of AOP Objectives and Key Results, ensuring owners are empowered and accountable for delivering on their targets
- **Maintain Operational Tempo:** Act as the heartbeat of the AOP, ensuring consistent progress through proactive follow-ups, closing feedback loops, and keeping cross-functional workstreams on schedule
- **Surface & Mitigate Risk:** Early-identify systemic risks or operational blockers to OKR success; partner with teams to develop mitigation strategies and escalate critical issues to leadership to ensure a path forward
- **Lead Planning Cycles:** Facilitate the departmental annual planning process and mid-year (2H) adjustments, ensuring departmental goals remain ambitious yet realistic
- **Continue to Build the Playbook:** Continuously refine and document the AOP Playbook at Aledade, codifying best practices to make each planning cycle more efficient and predictable than the last
- **QBR Preparation:** Partner with department Ops Leads to prepare high-quality materials and narratives for Quarterly Business Reviews (QBRs), ensuring a data-driven story of progress and challenges
- **Stakeholder Management:** Build deep, trust-based relationships across the organization to facilitate honest discussions regarding progress, resource gaps, and cross-departmental dependencies
- **Early Alignment Integration:** Act as the "glue" between departments, ensuring that initiatives have early and consistent alignment with Analytics, Field, and Product stakeholders
- **Cross-Functional Bridge:** Serve as the central point of contact to ensure that changes in one department’s roadmap are communicated and reconciled with the broader AOP
Skills
- 5+ years progressive experience in operations, strategy, program management or consulting
- Bachelor's degree or equivalent work experience
- Proven ability to build strong relationships, influence without authority, and effectively collaborate with cross-functional teams, including senior leaders
- Demonstrated experience in managing projects, tracking performance, and driving execution in a complex environment
- Ability to think critically, identify issues, and develop actionable strategic solutions
- Exceptional written and verbal communication skills, with the ability to clearly articulate complex information to diverse audiences and influence stakeholders
- Self-motivated, with a strong sense of ownership and accountability for outcomes
- Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required
- Master's degree preferred
Benefits
- Flexible work schedules and the ability to work remotely are available for many roles
- Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
- Robust time-off plan (21 days of PTO in your first year)
- Two paid volunteer days and 11 paid holidays
- 12 weeks paid parental leave for all new parents
- Six weeks paid sabbatical after six years of service
- Educational Assistant Program and Clinical Employee Reimbursement Program
- 401(k) with up to 4% match
- Stock options
Company Overview
Company H1B Sponsorship