Note: The job is a remote job and is open to candidates in USA. Lumen Solutions Group Inc. is seeking a Senior Program Manager to serve as the FELT Agility Enablement Lead. The role stewards the Fleet operating model, facilitates cross-functional leadership collaboration, aligns strategy with portfolio execution, and drives continuous improvement, governance, and organizational effectiveness.
Responsibilities
- Serve as the facilitator and steward of the Fleet operating model
- Drive adoption, consistency, and continuous evolution of Fleet ways of working
- Identify opportunities to improve coordination, decision-making, planning, and execution across portfolios
- Ensure operating model practices remain aligned to Fleet strategic objectives and organizational needs
- Facilitate collaboration within the Fleet Ecosystem Leadership Team
- Create alignment among Product, Architecture, OCM, Operations Technology, SRE, Operations, and other leadership functions serving on the FELT
- Enable productive discussion, decision-making, and resolution of cross-functional challenges
- Foster shared accountability for execution of Fleet strategic priorities
- Support translation of Fleet strategy, vision, priorities, and outcomes into coordinated portfolio execution
- Facilitate prioritization and alignment discussions that ensure strategic work is appropriately distributed across portfolios
- Maintain visibility into portfolio interdependencies and strategic outcomes
- Help leadership identify gaps, overlaps, and opportunities for greater alignment
- Establish and manage leadership cadences that support planning, execution, alignment, and inspection of progress
- Facilitate cross-portfolio synchronization and dependency management activities
- Monitor organizational flow and identify systemic bottlenecks that impact execution
- Promote transparency into priorities, capacity constraints, risks, and strategic commitments
- Lead continuous improvement initiatives across the Fleet ecosystem
- Facilitate retrospectives, health assessments, operating model reviews, and improvement workshops
- Coach leaders and teams on collaborative planning, alignment, flow, and effective execution practices
- Use organizational performance insights to drive measurable improvements in effectiveness and delivery
- Facilitate governance forums and leadership reviews
- Establish and maintain measures that assess organizational health, operating model effectiveness, and execution performance
- Provide leadership visibility into systemic risks, impediments, and improvement opportunities
- Drive accountability for improvement actions and operating model evolution
Skills
- Active SAFe 6 Practice Consultant (SPC) Certification & Training Enablements
- 8 or more years' experience coaching complex enterprises through modernization
- Minimum of 6 years of experience working in engineering, IT, or a related field
- Experience transitioning waterfall Project Management Lifecyle to Agile Product Delivery in complex, highly regulated environment
- Experience with JiraAlign, Jira Software, Confluence, AgilityInsights
- Proven ability to think strategically, and to communicate strategy to large organization
- Substantial experience with Waterfall, Scrum, Agile, Kanban, SAFe, XP, DevSecOps
- Strong communication, presentation and facilitation skills
- Active engagement in external value management, agile and product communities with a network of professional contacts outside of the organization
Benefits
- Remote work arrangement
- Access to a virtual desktop setup (software) provided by Lumen’s client, allowing access to the required systems and technology
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