Note: The job is a remote job and is open to candidates in USA. Stripe is a financial infrastructure platform for businesses, providing payment and revenue-growth solutions to companies globally. The Program Manager will define and execute large-scale regulatory programs, improve operational processes, and coordinate cross-functional teams across Risk, Compliance, Legal, Product, Engineering, and GTM. The role also advises senior stakeholders, manages escalations, and translates user feedback into scalable operational and product improvements.
Responsibilities
- Own and execute high-stakes global programs end-to-end, from initial strategy and scoping to project planning, day-to-day tracking, and change management
- Drive step-change improvements in our operational processes, rolling up your sleeves to build systems and workflows that directly improve business outcomes and top-line metrics
- Bridge compliance and commercial strategy by partnering with GTM and account leadership to turn complex regulatory requirements into a competitive advantage that builds deep user trust
- Build and run operating models across diverse cross-functional teams (including Product, Engineering, Legal, Risk, and Compliance), keeping highly distributed workstreams aligned and accountable
- Serve as a trusted advisor by preparing strategic reviews for senior stakeholders and managing critical escalations
- Translate user friction into program evolution by establishing structured, data-driven approaches to gather user feedback and turning those insights into actionable product and operational improvements
- Diagnose and resolve systemic operational gaps before they impact our users, building self-healing processes and scalable internal infrastructure
- Champion Stripe’s Operating Principles by fostering a high-performance culture that values rigorous thinking, rapid execution, and putting users first
Skills
- • 6+ years of experience in Program Management, Strategy & Operations, Management Consulting, or Go-to-Market (GTM) Strategy in a fast-paced, high-growth environment
- • Hands-on execution track record: Proven ability to work independently as an individual contributor, managing complex, multi-stakeholder project plans and deliverables from inception to completion
- • Exceptional communication & storytelling: Excellent written and verbal communication skills; a proven ability to distill highly complex, technical, or regulatory topics into clear, succinct, and persuasive narratives to external and senior audiences
- • Systems and infrastructure builder: Deep experience designing, launching, and scaling complex cross-functional operating models, feedback loops, and PMO frameworks
- • Growth mindset: A high willingness to learn, adapt quickly to changing environments, and actively seek and act on feedback to continuously improve
- • 3+ years of experience in high-growth technology or fintech environments
- • Deep cross-functional partnership: Prior experience working alongside Engineering, Product, Legal, Compliance, and GTM/Sales
- • Data fluency: Experience leveraging data visualization tools and analytical frameworks to back up strategic decisions and measure program success
Benefits
- Hybrid work: This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).
- Equity
- Company bonus or sales commissions/bonuses
- 401(k) plan
- Medical, dental, and vision benefits
- Wellness stipends
Company Overview
Company H1B Sponsorship