Note: The job is a remote job and is open to candidates in USA. ThermalWorks transforms data center cooling with ultra-efficient, modular systems that support dynamic AI workloads. The Program Manager - Released Products will manage post-release product revisions, coordinate engineering changes and documentation updates, and maintain visibility into scope, dependencies, readiness, and implementation across cross-functional teams.
Responsibilities
- Manage programs for released products — major revisions, performance or configuration updates, compliance-driven changes, manufacturing changes, and documentation-impacting updates
- Maintain revision plans defining scope, affected products and configurations, deliverables, owners, dependencies, milestones, and implementation status
- Lead recurring cross-functional meetings — agendas, status updates, decisions, and action items — and follow through to closure
- Monitor schedule, scope, risk, and readiness; identify gaps early and escalate decisions or resources needed to keep revisions moving
- Coordinate release and implementation readiness across Engineering, Operations, Service, Project Management, and external manufacturing partners
- Partner with the Technical Writer, R&D, and Project Management to identify documentation affected by released-product changes and revisions
- Coordinate priorities, reviews, approvals, and release timing for updates to product specifications, data sheets, IOM manuals, submittals, drawings, test information, labels, and attachments
- Ensure documentation owners receive complete, timely technical inputs — approved engineering changes, updated drawings, performance data, calculations, test results, and configuration details
- Track document status and dependencies through review and release while keeping customer, project, manufacturing, and service needs visible
- Confirm released documentation matches the intended product revision and that superseded or incomplete information is flagged for disposition
- Manage implementation follow-through for approved ECRs, ECOs, and ECNs affecting released products
- Verify approved changes are reflected in the applicable BOMs, drawings, controlled documents, manufacturing instructions, supplier communications, and product records
- Maintain traceability between revision scope, engineering changes, documentation deliverables, approvals, and implementation evidence
- Support cut-in planning and communication, so teams know which revision applies, when it takes effect, and what deliverables are required
- Maintain concise dashboards, trackers, meeting records, and decision logs that make revision status and accountability visible
- Report status to Product Development leadership and stakeholders, highlighting progress, upcoming milestones, risks, overdue actions, and decisions required
- Coordinate handoffs between Product Development and Operations, including readiness reviews and completion criteria
- Support consistent working practices for released-product revision planning, documentation coordination, and action closure
Skills
- Bachelor's degree in Engineering, Manufacturing, Supply Chain, Business, Project Management, or a related technical field, or equivalent experience
- 5+ years in program or project coordination, product lifecycle support, engineering change coordination, production planning, or a related role involving engineered or manufactured products
- Experience coordinating cross-functional work across Engineering, Operations, Manufacturing, Project Management, Quality, Service, and suppliers or contract manufacturers
- Experience with revision control, engineering change processes, documentation workflows, or configuration management in a quality-driven manufacturing environment
- Strong program coordination and follow-through, able to manage multiple revisions and competing priorities
- Highly organized, maintaining clear scope, ownership, dependencies, milestones, risks, decisions, and action status
- Clear written and verbal communication, including meeting facilitation, status reporting, and escalation
- Able to read and work with BOMs, drawings, engineering change records, technical documents, and product configuration information; document authorship or design authority is not required
- Comfortable collaborating with technical writers, engineers, project managers, operations and manufacturing teams, and external partners
- Proficient with Microsoft Office and project or document tracking tools
- PLM, ERP, QMS, or project management systems a plus
- Familiarity with HVAC, thermal systems, electromechanical equipment, data center infrastructure, or contract manufacturing is a plus
Benefits
- Remote work in the United States
- Flexibility and autonomy to execute and do your best work
- Collaboration with experienced industry experts
- A respectful, continuous-learning culture driven by excellence
Company Overview