Note: The job is a remote job and is open to candidates in USA. DSV is a global transport and logistics company that provides supply chain solutions including transportation, storage, packaging, processing, and customs clearance. The Associate I, Operations Support, supports new business implementations and operational continuity across multiple sites, partnering with engineering and cross-functional teams on process flows, performance improvement, crisis management, launches, testing, and operational reviews.
Responsibilities
- Supports new business implementations and operational continuity across multiple sites
- Partners with engineering to develop detailed process flows and layout plans, participates in performance improvement and crisis management support, and attends operational reviews for RFPs and implementation tollgates
- Partner in hyper-care support for relocations, application migrations, and new launches, while helping to manage UAT and volume stress testing
- This role serves in flexible operational support capacities to maintain continuity during hiring gaps or backfill transitions, and actively engages in DQP sessions and cross-functional planning forums to gain experience and contribute to successful outcomes
- As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality
- Associates are expected to comply with all corporate and site-specific policies
- Partner with team members to build capability and ensure continuity
- Willing to work evenings and weekends as needed
- Performs other duties as assigned
- Support overall stabilization objectives within the operations support team
Skills
- Bachelor's degree in Industrial Engineering, Supply Chain, Operations Management, or related field (or equivalent experience)
- Eperience: 0 to 2 years of experience in operations, logistics, or program management
- Strong analytical and problem-solving skills with attention to detail
- Experience with process engineering, operational enablement, or system testing preferred
- Analytical and problem-solving skills, with the ability to translate data into actionable strategies
- Ability to manage multiple priorities across concurrent projects
- Familiarity with Lean, Six Sigma, or Kaizen methodologies is a plus
- Proficient in Microsoft Office (Excel, Work, and Power Point)
- Demonstrated proficiency in knowledge of applicable WMS systems
- English (reading, writing, verbal)
- Strong attention to detail accuracy
- Good organizational and personnel skills
- Good communication skills, written and oral
- Able to work flexible schedules, including nights and weekends, as required by the operation
- Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment
- Frequently – Sitting / Bending / Walking and Standing
- Ability to Lift/Carry and Push/Pull
- 21-50 pounds
- Reach above shoulder, reach outward, squat, or kneel
- Must be able to lift, bend, stoop, reach, and climb. Must be able to lift up to 30 pounds. Must be able to stand for several hours per day to perform required job duties as required by the nature of the business that is supported
- Must be able to travel by plane and/or automobile
- Must be able to travel by plane and automobile
- Ability to work in a construction environment
- Experience with process engineering, operational enablement, or system testing preferred
- Familiarity with Lean, Six Sigma, or Kaizen methodologies is a plus
Company Overview