Note: The job is a remote job and is open to candidates in USA. DLB Associates is an engineering and consulting firm specializing in mission-critical infrastructure and building systems. The Program Manager of Technical Development leads technical standards, commissioning processes, workforce capability development, and technical oversight across Field Services programs. The role also drives continuous improvement and supports cross-functional planning for workforce readiness and project delivery.
Responsibilities
- Develop, implement, and maintain commissioning SOPs, workflows, templates, and client programmatic requirements across all programs
- Ensure consistent application of technical standards across all active projects and sites; monitor compliance and address deviations proactively
- Own the technical onboarding process for new projects and programs: ensure workflows are integrated, client-specific requirements are documented, and field teams are trained prior to execution
- Maintain a centralized, accessible repository of technical processes, deliverables, and field insights
- Provide technical input on proposals and scope reviews to ensure execution approach, staffing qualifications, and deliverable commitments are technically sound
- Identify technical skill gaps across the workforce and develop structured plans to close them through training, mentoring, and field coaching
- Deliver or coordinate onsite technical training, hands-on instruction, and real-time coaching during commissioning execution
- Ensure the workforce develops depth in troubleshooting, system-level understanding, and abnormal condition response — not just procedural execution capability
- Partner with Program Manager – People on development planning; provide technical competency input into promotion readiness calibration
- Assess Technical Lead and SME performance; identify development needs and succession candidates within the technical track
- Serve as the primary escalation point for complex technical issues during commissioning and testing; resolve at the Program Manager of Technical Development level before escalating to the Associate Director
- Provide direct technical oversight and support during critical project phases, high-risk testing activities, or complex system integrations
- Ensure accuracy and technical rigor in testing documentation, commissioning plans, and reports
- Audit technical deliverable quality across active projects; identify recurring issues and initiate root cause analysis and standards updates as needed
- Conduct regular site visits to observe technical execution firsthand, validate standards compliance, and deliver field coaching
- Capture lessons learned across projects and systematically incorporate findings into SOPs, workflows, and training content
- Drive iterative improvement of technical processes — standards should become more efficient, scalable, and consistently adopted over time
- Identify recurring technical execution gaps and develop programmatic responses rather than one-off interventions
- Contribute to routine reporting by preparing the technical capability and standards compliance section for Associate Director review and compilation
- Partner with Program Manager – Projects to ensure technical standards are applied in the field; provide early warning on technical gaps that may affect schedule, quality, or delivery risk
- Partner with Program Manager – People to align training priorities with workforce readiness and communicate technical capability requirements that inform staffing and hiring decisions
- Provide technical input to the Associate Director on capability gaps, workforce readiness, and technical risk posture across the program portfolio
- Coordinate with the Associate Director of Technical Development on programmatic and departmental standardization and training initiatives
- Completion of Assigned Tasks and Deliverables on Time and on Budget
- Performs Other Related Duties as Assigned
Skills
- Deep technical expertise in electrical and/or mechanical commissioning systems
- Demonstrated ability to develop and enforce technical standards at program scale
- Experience developing SOPs, workflows, and technical process documentation
- Advanced troubleshooting and system-level thinking capability
- Strong training, mentoring, and technical knowledge-transfer capability
- Ability to translate field observations into scalable process improvements
- Ability to leverage AI and emerging technologies to improve standards development, training delivery, and technical documentation
- Ability to communicate effectively in both oral and written form (technical and non-technical information)
- Ability to work successfully as a member of a team and independently with moderate supervision
- Ability to analyze complex information and develop plans to address identified issues
- Proficient in MS Office Suite and commissioning documentation tools
- Organizational skills, with the ability to manage multiple tasks simultaneously
- Bachelor's degree in Engineering, Construction Management, or related field — or equivalent experience
- Minimum 8 years' experience in commissioning or mission-critical construction
- Must hold or be able to obtain NFPA 70E and OSHA 30 certifications as required
Benefits
- Remote — work virtually from anywhere in the United States; must be located near a major US airport.
- Choice of comprehensive medical plans, including two PPO-style plans and a HDHP with HSA option.
- Flex spending accounts (FSA).
- Dental and vision plans.
- Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26.
- 401k with company match and self-directed brokerage account option.
- PTO, including additional paid time off during the last week of the year.
- Company paid life insurance coverage for employees and their eligible dependents.
- Short and long-term disability, AD&D coverage.
- Professional development opportunities, tuition reimbursement and professional licensing assistance.
- Paid parental leave after one year of employment.
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