Note: The job is a remote job and is open to candidates in USA. WelbeHealth serves vulnerable seniors through a participant-focused healthcare model. The Program Manager, Leaves & Accommodations, leads the strategy, administration, compliance, and continuous improvement of leave and accommodation programs while partnering with People, Legal, Payroll, Benefits, Operations, and vendors. The role oversees complex cases, vendor performance, legislative monitoring, and scalable processes for a multi-state workforce.
Responsibilities
- Own and lead WelbeHealth’s leave of absence programs, including FMLA, ADA, parental leave, personal leave, workers’ compensation coordination, paid family leave, and related accommodations, refining the end-to-end leave and reentry experience to support employees through critical life events with empathy, clarity, and consistency
- Develop and execute a long-term leave management strategy focused on compliance, operational efficiency, employee experience, and scalability
- Serve as the escalation point for complex or sensitive leave and accommodation matters
- Manage vendor relationships, service-level expectations, audits, escalations, and performance reviews to ensure high-quality service delivery
- Ensure compliance with all applicable federal, state, and local leave and accommodation laws, including FMLA, ADA, PWFA, CFRA, HIPAA, and workers’ compensation regulations
- Monitor legislative changes and assess organizational impact, recommending updates to policies, practices, and training as needed
- Maintain complete and accurate leave and accommodation records in accordance with legal and organizational requirements
Skills
- Minimum of five (5) years of progressive experience in leave administration, disability management, accommodations, or related HR programs, including experience managing complex cases in a multi-state environment
- Minimum of three (3) years of experience leading programs, projects, or teams with demonstrated ability to influence cross-functional stakeholders and drive process improvements
- Strong knowledge and practical application of federal and state leave and disability laws, including FMLA, ADA, PWFA, CFRA, HIPAA, and paid family leave programs
- Familiarity with California statutory leave and disability programs required
- Experience overseeing third-party leave administrators and vendor relationships
- Bachelor's degree in human resources, business, or related field preferred; equivalent experience considered
- Experience administering or coordinating workers' compensation claims preferred
- HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR, CLMS) preferred
Benefits
- Medical insurance coverage (Medical, Dental, Vision)
- 17 days of personal time off (PTO)
- 12 holidays observed annually
- 6 sick days
- 401K savings + match
- Bonus
Company Overview