Note: The job is a remote job and is open to candidates in USA. Stord is a commerce-enablement technology and fulfillment company that helps leading brands deliver seamless consumer experiences. The Program Manager will own cross-functional programs across internal tooling, IT and security systems, and vendors, translating requirements into project plans and ensuring timely execution. The role also focuses on automation, compliance readiness, operational reviews, and stakeholder communication.
Responsibilities
- Run the programs that keep Stord's systems healthy. Own planning, execution, and reporting for cross-functional Internal Systems initiatives — from tooling rollouts to system migrations to process redesigns
- Create structure & accountability across teams. Translate high-level integration goals into detailed project roadmaps, charters, RACIs, and workflows that create momentum across teams
- Build automation first. Identify manual, repetitive internal work and replace it with automation, workflows, and AI agents. Treat "add a person" as the last resort, not the default
- Keep the operating rhythm. Run the recurring reviews, dashboards, and status communications that give leadership a clear, current view of Internal Systems health
- Support the compliance evidence process and cadence. Partner with Security and Finance to keep our SOC controls, evidence collection, and audit calendar continuously on track, so audit readiness is a steady state
- Build the Internal Systems playbook. Bring structure and follow-through to the Internal Systems function, and help set the standards, playbooks, and documentation the team will run on
- Manage Cross-Functional Execution: Partner with leaders across the business to align on priorities, remove roadblocks, and push execution forward
- Ensure executive and stakeholder visibility. Maintain crisp project documentation and dashboards, and inform all stakeholders, including senior leadership, on progress and escalations
Skills
- 5+ years in program management or a closely related field — at a fast-growing technology company
- A track record of running cross-functional programs end to end, with the organization and follow-through to keep many threads on schedule
- Hands-on experience coordinating integrations across a modern software stack
- Experience managing vendors, contracts, and renewal cycles
- An automation-first instinct — you've used scripts, no-code/low-code tools, or AI to eliminate manual work, and you're eager to do more of it
- Exceptional written and verbal communication skills, with the ability to distill complexity and communicate with clarity and precision
- Obsessive attention to detail with a high bar for execution, follow-through, and the quality of your own work product
Company Overview
Company H1B Sponsorship