Note: The job is a remote job and is open to candidates in USA. Microsoft is seeking an experienced Technical Program Manager to support its Cloud Supply Chain team focused on data center spares supply chain operations. The role drives system changes, process improvements, and hardware introductions while managing requirements, testing, cross-functional execution, and deployment readiness.
Responsibilities
- Support Spares Supply Chain (Procurement and Fulfillment) projects and initiatives, contributing to system enhancements that improve supply chain capabilities
- Gather and document business requirements, create process flow diagrams, develop test scripts, and produce presentations and other project documentation
- Collaborate closely with Engineering PMs, developers, IT teams, Data Governance, Planning, Analytics, Sourcing, Forward Logistics, and Reverse Logistics teams
- Own UAT end to end, including UAT planning, creating detailed schedules and dependencies, developing test scenarios and scripts, defining data requirements, executing tests, tracking and triaging defects, managing retesting, resolving issues, and confirming deployment readiness
- Manage project milestones, dependencies, risks, issues, and RAID logs throughout the project lifecycle
- Track implementation success measures and business outcomes, ensuring projects are well-documented and results are clearly communicated
- Participate in solution discussions and design reviews, supporting system implementation from inception through go-live
- Occasionally adjust working hours to support collaboration with India-based teams
Skills
- Proven experience in technical project or program management roles involving system implementations or enhancements
- Demonstrated experience working directly with Engineering, IT, or software development teams in a project capacity
- Hands-on experience owning and executing end-to-end UAT for system changes, including defect management and resolution
- Background in supply chain projects, particularly Procurement or Fulfillment, is strongly preferred
- Experience managing RAID logs, project milestones, and cross-functional dependencies in a fast-paced environment
- Bachelor's degree in Supply Chain Management, Information Systems, Business, Engineering, or a related field preferred
- Technical project and program management with hands-on experience driving system implementations or system enhancements
- End-to-end UAT ownership, including test planning, script creation, defect tracking, triage, retesting, and resolution
- Business requirements gathering and process mapping with the ability to translate business needs into clear documentation
- Strong cross-functional collaboration skills, with demonstrated experience working alongside Engineering, IT, and development teams
- Excellent written and verbal communication skills with the ability to produce high-quality project documentation and executive presentations
- Proficiency with SharePoint, Excel, Power BI, PowerPoint, MS Project, Loop, and ADO
- Supply chain project experience or strong system implementation experience in a comparable domain
- Self-starter mindset with the ability to hit the ground running and manage multiple workstreams independently
- SAP ERP knowledge (nice to have)
- Supply chain system testing experience (nice to have)
- Supplier onboarding or trade experience for supply chain (nice to have)
- Location: Remote
- Weekly Schedule: 40 hours
- Background in supply chain projects, particularly Procurement or Fulfillment, is strongly preferred
- Bachelor's degree in Supply Chain Management, Information Systems, Business, Engineering, or a related field preferred
- SAP ERP knowledge (nice to have)
- Supply chain system testing experience (nice to have)
- Supplier onboarding or trade experience for supply chain (nice to have)
- Project management certification (PMP, CAPM, or equivalent) is a plus
Benefits
- Fully remote role
- Medical, dental & vision
- Hospital plans
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
- Company paid short and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Employee Assistance Program
- Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)
Company Overview