Note: The job is a remote job and is open to candidates in USA. phData is a remote-first data and AI consultancy that partners with industry leaders to solve complex enterprise data and AI challenges. The Program Manager will lead client-facing data and AI programs, coordinating multi-geo teams and partners while owning delivery, financial performance, risk management, and measurable client outcomes.
Responsibilities
- Lead complex AI and data programs as the primary point of contact for client sponsors and partners, owning successful delivery and client outcomes
- Translate client strategy into clear roadmaps and integrated delivery plans, balancing pace, quality, scope, and risk across multi-geo teams
- Partner closely with technical delivery leads, architects, and engineers to ensure delivery aligns to business goals and measurable value
- Own engagement financials including budget, burn, margins, forecasting, utilization, and change control; proactively manage risk and variances using delivery metrics
- Build strong, trust-based relationships with senior client, partner, and technical stakeholders, providing concise status updates and executive-ready storytelling
- Navigate ambiguity, competing priorities, and difficult trade-offs with calm, data-informed recommendations
- Manage project risks and customer escalations end-to-end in close partnership with delivery and sales
- Identify opportunities to expand phData services, including AI and analytics offerings, within existing accounts
- Provide account health readouts covering financials, project status, AI adoption metrics, and key blockers
- Help shape a healthy, inclusive delivery culture by coaching Project Managers and consultants, and contributing to the evolution of AI-augmented delivery practices
Skills
- Proven experience leading client-facing programs and working directly with executive stakeholders, with strong written and verbal communication skills
- 5+ years of Technical Program / Program Management experience in a consulting or professional services environment, managing timelines, scope, budgets, and resources for data and AI programs
- Experience running multi-workstream initiatives across data platforms, analytics, cloud, and/or AI/ML, with strong command of Agile/iterative delivery and solid understanding of Waterfall
- Background in AI, data, and analytics projects, with familiarity across modern data stacks such as Snowflake, AWS/Azure/GCP, modern BI, and ML/LLM platforms, including associated risks and trade-offs
- Demonstrated ownership of performance across a project portfolio, including billable utilization and management of multiple customers concurrently
- Proficiency in Jira, Azure DevOps, MS Project, and Excel, along with strong written technical documentation skills
- Experience leading remote, multi-geo teams
- Bachelor's degree in IT or a related technical field
- PMP and CSM certifications are strongly preferred
Benefits
- Remote-first work arrangement
Company Overview
Company H1B Sponsorship