Note: The job is a remote job and is open to candidates in USA. Zayo Group LLC provides the hiring organization for this role. The Program Manager supports a customer program by coordinating national project delivery, aligning implementation with customer goals, improving regional processes, and supporting reporting and communication.
Responsibilities
- Serve in a strategic Program Management role for our Customer
- Identify, communicate and track Customer’s monthly deployment pipeline and budgetary review
- Responsible for translation of the Customer contract as it is rolled out to Customer PD
- Monitor and facilitate the improvement of Regional Project Management techniques, such as forecasting, deployment reporting, Project Management Tool usage and efficiency
- Provide on-going resource, workload and financial evaluation and associated recommendations, justifications and forecasts
- Evaluate internal and external deployment meeting formats to streamline and prioritize information to drive meeting efficiency and value
- Partner with multiple lines of business to develop best practices and ensure consistent implementation of process changes for Customer
- Serve as a training resource for Customer Program staff and stand up the Customer Program SharePoint site as a one-stop shop for those processes
- Serve as Liaison for any system enhancements, facilitating tracking and prioritization of system enhancement requirements
Skills
- Applicants must be currently authorized to work in the United States on a full-time basis
- This position is not eligible for employer-sponsored work authorization, such as OPT, TN, H1B or any other type of work visa, now or in the future
- Minimum of five (5) to seven (7) years' wireless experience including significant program management, project management and construction management
- Exceptional oral and written communication skills and ability to present up to the executive level
- Experience working with financial evaluations for forecasts, justifications and recommendations
- Expert knowledge of Network deployment and implementation
- Expert knowledge of Business Process Management and Project Management Tools
- Strong computer skills
- Bachelor's Degree in Business or commensurate experience preferred
Benefits
- Health insurance
- Life insurance
- Disability and retirement plans
- Paid time off
- Excellent Health, Dental & Vision Insurance
- Retirement 401(k) Savings Plan
- Generous paid time off policy including paid parental leave
Company Overview