Note: The job is a remote job and is open to candidates in USA. Securitas Security Services USA, Inc. is hiring a Global Clients Americas Program Manager to serve as strategic security advisor for a major global datacenter client. The role owns account strategy and P&L, leads risk reviews and safety programs, coordinates global pricing and proposals, and drives consistent service delivery and executive business reviews.
Responsibilities
- Serve as the primary point of contact for the client, ensuring high-quality service delivery across all datacenter locations and continuously evolving the security program
- Hold full P&L ownership for approximately $40M in annual revenue; analyze operational and financial data to drive performance, profitability, and contract compliance
- Lead Security Risk Reviews and global safety programs for datacenter facilities, and coordinate special events or emergency coverage as needed
- Coordinate global RFI/RFP responses and pricing strategies, and partner with branches and regions to ensure appropriate staffing, effective scheduling, and retention of profitable business
- Lead regular (including monthly) business reviews and presentations with client and Securitas leadership, proactively addressing issues, driving improvements, and aligning global service delivery
- Perform additional duties as assigned
Skills
- A service-first mindset, clear communication skills, strong attention to detail, and sound judgment when approaching challenges
- You are poised and persuasive in group settings, comfortable leading discussions with senior stakeholders, and skilled at using data and analysis to guide decisions
- Bachelor's degree in business, security management, or a related field; or an equivalent combination of education and relevant experience
- Strong understanding of contract security operations, risk assessment methodologies, and safety program implementation in mission-critical environments
- Demonstrated ability to manage P&L, interpret financial and operational data, and drive performance improvements across a large portfolio
- Excellent relationship-building skills with clients and internal stakeholders, including the ability to influence without direct authority across multiple regions
- Direct experience supporting or managing security programs in datacenter or other mission-critical, high-availability environments
- Experience managing large, complex, or global client accounts in the security or related services industry, ideally at a similar revenue scale
- Experience coordinating global RFI/RFP responses, including pricing strategy and model development
- Background in conducting security risk reviews, developing site-specific post orders, and leading safety or emergency response programs
- Prior experience in senior account management, program management, or regional leadership role with regular executive-level presentations and business reviews
Benefits
- This position also includes a $500 per month car allowance.
- Remote work.
- Clear career growth and development opportunities within Global Clients Americas and the broader Securitas organization.
- Collaborative team culture with strong leadership support and access to global best practices and tools.
- Opportunity to make a direct impact on the security strategy and performance of a high-profile global datacenter client.
- Regular exposure to executive leadership, client decision-makers, and key stakeholders across regions.
- Involvement in unique, complex projects that combine guarding, technology, and risk management across multiple datacenter locations.
- Chance to help shape and refine Securitas’ global service delivery model for strategic accounts.
- A role that offers both strategic influence and hands-on operational engagement, differentiating it from traditional account management positions.
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