Note: The job is a remote job and is open to candidates in USA. Jiga is building a platform for transparent custom manufacturing used by hardware teams to source mechanical parts. The Program Manager will act as a strategic partner for top customers, owning production outcomes and guiding projects from prototype through volume manufacturing while addressing technical, supplier, quality, and supply chain challenges.
Responsibilities
- Own customer production outcomes - Be the single point of accountability for our top accounts' manufacturing success
- Manage complex production projects - Navigate DFM issues, supplier selection, quality requirements, and scale-up challenges across CNC machining, sheet metal, injection molding, and other processes
- Scale products to production - Guide customers through the transition from prototyping to volume manufacturing
- Strategic supply chain navigation - Leverage your manufacturing expertise to solve problems our customers don't yet see coming
- Bridge technical and business requirements - Translate between engineering specs, supplier capabilities, and business timelines
Skills
- • Have 5+ years in custom mechanical manufacturing (CNC, sheet metal, injection molding, casting, etc.)
- • Have direct experience managing production projects through their full lifecycle
- • Have a track record of interfacing with demanding customers on complex technical projects
- • Have deep understanding of DFM, tolerances, material selection, and manufacturing processes
- • Are service-oriented with a genuine care for customer outcomes
- • Have startup experience and thrive in fast-moving, ambiguous environments
- • Are customer-obsessed but technically sharp - you can talk GD&T with an engineer, then pivot to discussing business constraints with a COO
- • Own outcomes completely and find energy in solving hard problems for customers building physical products
- • Mechanical engineering degree
- • Experience scaling products from prototype to high-volume production
- • Understanding of supply chain dynamics and supplier management
- • US-based manufacturing experience
Company Overview