Note: The job is a remote job and is open to candidates in USA. UL Solutions is a global leader in applied safety science, providing testing, inspection, certification, software, and advisory services. The Program Manager will lead large and complex programs, overseeing project teams, budgets, risks, governance, stakeholders, suppliers, and interdependencies while driving process improvements and deploying automation, digital technologies, and AI-enabled solutions.
Responsibilities
- Managing the implementation of large and complex programs
- Provides overall leadership and support to one or more project teams
- Identify and implement process improvement initiatives to enhance operational efficiency, standardize best practices, and drive operational excellence across the organization
- Evaluate, develop, and deploy automation, digital technologies, and AI-enabled solutions to improve productivity, streamline workflows, and support data-driven decision-making
- Acts as front-line contact on program related activities, issues, and risks
- Manages risks and issues and takes corrective measurements
- Interfaces with C-Suite Executives, Business Unit Leaders and finance to develop ROI, IRR and other financial measures
- Build and maintain strong relationships with stakeholders at all levels of the organization, facilitating effective cross-functional collaboration to achieve business goals
- Partners with purchasing to develop POs and manages suppliers and vendor relationships
- Manages stakeholders' communication
- Defines the program governance (controls)
- Plans the overall program and monitors the progress and performs daily program management throughout the program life cycle
- Manages the programs budget and financial performance
- Coordinates the projects and their interdependencies
- Manages and utilizes resources across projects
- May manage the performance of direct reports by defining accountabilities, establishing performance objectives and goals, providing feedback and guidance and ensuring that all policies are understood and adhered to
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices
- Performs other duties as directed
Skills
- Demonstrated leadership ability, technical and business acumen and industry knowledge
- Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels, with Executive Level reporting and escalation experience
- Proven ability to build and lead integrated teams from various internal and external organizations across multiple sites
- Communication across programs, projects and areas (business functions and IT functions)
- Background in the development of strategic and tactical planning of technology and people resources necessary for successful completion of several large-scale projects
- Ability to achieve broadly communicated objectives with a minimal amount of supervision
- Ability to promote innovative ideas and accept the risks that are required to lead change
- Ability to make decisions independently and to assume higher-level leadership responsibilities in critical situations
- Strong analytical, problem solving and financial skills
- Ability to innovate under new and/or changing conditions
- Ability to leverage AI technologies to identify opportunities, optimize processes, and drive continuous improvement initiatives
- Over ten years of project management experience running large-scale, distributed/complex projects with multiple parallel threads of work
- Experience developing, evaluating and submitting business cases for major capital investments
- Experience with cross geographical project coordination and management
- Experience with developing RFI/RFP and scoring mechanisms preferred
- Experience in Organizational Change Management
- Bachelors' degree required
- Advanced degree preferred
- Examples include: MBA, MA in Project Management, or master's degree in Computer Science, Information Technology, or equivalent work experience
- Experience with developing RFI/RFP and scoring mechanisms preferred
- Advanced degree preferred
- Examples include: MBA, MA in Project Management, or master's degree in Computer Science, Information Technology, or equivalent work experience
- PMP and/or Agile certifications preferred but not required with related hands-on delivery experience
Benefits
- Eligible for annual bonus compensation with a target payout of 5% of the base salary.
- Health benefits such as medical, dental and vision.
- Wellness benefits such as mental and financial health.
- Retirement savings (401K) commensurate with the standard rewards offered in each individual location or country.
- Paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours) for full-time employees.
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