Note: The job is a remote job and is open to candidates in USA. The University of Colorado Anschutz is seeking a Program Coordinator for their Office of Advancement. This role is responsible for managing data insights projects, supporting reporting and analytics, and ensuring effective communication and implementation of project management tasks.
Responsibilities
- Using project management tool (Asana), manage Data Insights project queue through request intake, requirements gathering, scope definition, tracking tool management, status updates communication, and project debriefs and documentation. Facilitates intake, triage and prioritization of project requests from Data Insights form submissions and team inbox
- Ensures projects and tasks are regularly updated and team members feel empowered to use the tool
- Schedules, creates agendas for, and leads project launch meetings as needed
- In partnership with Data Insights colleagues, communicates project scope and individual team member responsibilities to all stakeholders and captures items in Asana
- Takes detailed and clear notes during project meetings and disseminates information and assigned action items to the appropriate partners
- Technology roadmap and enhancement projects - attends cross-campus project meetings, often alongside Managing Director and other campus representatives, to ensure updates are captured, questions triaged and answered, and action items executed
- Portfolio development process - alongside Executive Strategist, Development Assistant and System Advancement liaisons, facilitates internal aspects of weekly referral and assignment process
- Ensures steps in process are executed and assignments are confirmed, documented and communicated in a timely fashion. Coordinates review from all parties involved, attends weekly meetings and supports follow-up action items
- System Advancement ticket reviews - participates in monthly Service Cloud ticket reviews with Managing Director and System Advancement Service Delivery team, to ensure campus colleagues’ requests are being properly communicated, prioritized and addressed
- Develops and maintains project management standards, templates, reports and documentation
- Supports change management by coordinating rollout and communications plans for new analytics, reporting and CRM initiatives (including user guides and how-to-videos), in partnership with Data Insights colleagues
- Gathers stakeholder feedback and identifies opportunities for continuous improvement
- Works with Managing Director to develop ongoing and episodic trainings for Advancement staff on use the of CRM and reporting tools
- Assists with data validation efforts on data insights reports and analysis
- Serves as an office Advancement Intelligence (AI) data expert, point-person and liaison for data use and compliance
- Performs own clerical and administrative tasks
- Assists Data Insights staff with data entry – including on referrals, contact reports, gift modifications, records merges, etc. in Salesforce and project updates in Asana - as needed
- Utilizes data from Asana, Salesforce and reporting tools to generate requested reports, spreadsheets and correspondence on a routine basis
- In partnership with Data Insights colleagues and System Advancement, supports regular data hygiene audits and helps address data quality issues and inconsistencies
- Monitors team inbox in Outlook, along with Development Assistant, capturing and triaging new requests for projects, trainings or support
- Coordinates agendas for team meetings and monthly training sessions, in partnership with Managing Director and Executive Strategist
Skills
- Bachelor's degree from an accredited institution
- 1 years of professional development, business administration, project management or data analysis experience
- At least 3 years of professional related work experience
- Professional experience working in nonprofit development/fundraising, higher education or health care, with at least 1 year of project management experience
- Experience using project management software, such as Asana, Monday or a similar tool
- Experience working with donor CRM or database software, such as Salesforce or a similar tool
- Experience using reporting and analytics tools, such as Tableau, Power BI or IBM Cognos
- Experience with and knowledge of HIPAA rules and regulations
Benefits
- Medical: Multiple plan options
- Dental: Multiple plan options
- Additional Insurance: Disability, Life, Vision
- Retirement 401(a) Plan: Employer contributes 10% of your gross pay
- Paid Time Off: Accruals over the year
- Vacation Days: 22/year (maximum accrual 352 hours)
- Sick Days: 15/year (unlimited maximum accrual)
- Holiday Days: 15/year
- Tuition Benefit: Employees have access to this benefit on all CU campuses
- ECO Pass: Reduced rate RTD Bus and light rail service
- There are many additional perks & programs with the CU Advantage
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