Note: The job is a remote job and is open to candidates in USA. New Roots Institute is a nonprofit dedicated to ending factory farming by empowering the next generation of advocates. The Program Coordinator supports the systems and recurring processes behind its fellowship programs, including admissions, live programming, participant follow-up, data management, and annual program setup.
Responsibilities
- Coordinate the systems and behind-the-scenes details that keep Leadership Academy and Academic Year Fellowship sessions running smoothly, including setting up virtual events and links, monitoring live sessions, and ensuring programming starts on time and runs cleanly for fellows
- Keep fellows on track throughout the program by maintaining accurate participation records, following up on missed sessions and assignments, monitoring onboarding requirements, responding to routine questions, and completing end-of-program processes
- Support the execution of a timely and well-organized admissions experience by processing applications, monitoring the admissions inbox, scheduling interviews and welcome calls, conducting a share of those calls, and maintaining accurate applicant records, particularly during high-volume periods
- Maintain accurate data about fellow and alumni engagement, achievements, campaigns, and career outcomes by conducting regular reviews, gathering missing information, and entering updates into the systems that support organizational learning, reporting, and grant applications
- Set up, maintain, and improve the systems and materials needed for consistent program delivery, including creating recurring task structures, managing the annual duplication and rollover of program resources, and formatting decks and documents so they are clear, polished, and ready to use
- Coordinate effectively across programs teams, shifting between priorities as the program calendar changes and communicating clearly about progress, capacity, and competing needs
- Take ownership of projects and recurring processes, exercising sound judgment about when to move work forward independently, when to ask for guidance, and when a process could be simplified or automated
Skills
- At least one year of work experience, including part-time jobs and internships, that involved recurring administrative, coordination, or operations work, with a track record of keeping that work on schedule
- If you completed the New Roots Institute Academic Year Fellowship, you're welcome to apply whether or not you meet the experience requirement above
- Motivated to build a long-term career in the movement to end factory farming, and eager to take on more responsibility as you grow
- Exceptionally organized and detail-oriented, comfortable running many small recurring tasks on a schedule, and quick to notice when something has not been completed
- Persistent and diplomatic in following up. A part of this role is asking people for information they have not sent you yet, more than once, without being ignored and without becoming a nuisance
- A clear, warm writer, able to communicate with fellows in a consistent voice and to write plainly and briefly to staff and external contacts
- Sound judgment about what to escalate. You will often be the first person a fellow contacts, and knowing which questions you answer and which need to be redirected matters more than knowing every answer yourself
- Confident with spreadsheets and quick to learn new platforms
- Eager to learn about and use AI tools thoughtfully and strategically to work more efficiently and produce higher-quality work
- Shared vegan and anti-speciesist values. No one on our team consumes animals or animal products or believes that non-human animals can ethically be treated as resources for human use
- Please note that we are only considering applicants based in North America at this time
- Prior experience with any of these is a plus, not a requirement
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Unlimited PTO
- Remote position
Company Overview