Note: The job is a remote job and is open to candidates in USA. The Department of Veterans Affairs’ Veterans Crisis Line is hiring a Program Analyst (Graduated Interventions) to oversee and evaluate patient safety, suicide prevention, and crisis intervention programs. The role manages program and research efforts, monitors quality and effectiveness, and supports data-driven improvement.
Responsibilities
- Project oversight of major Department of Veterans Affairs, VHA and VCL patient safety initiatives and other intervention programs designed to reduce suicide risk among Veterans
- Evaluates the efficiency, implementation, and measurement of programs
- Monitors and evaluates the quality of care across the enterprise which consists of the suicide prevention national call centers and the associated medical facilities that affect Veterans throughout the country
- Performs broad-scope and long-range program and project management studies for the VCL programs to refine business processes
- Receives, analyzes, and assigns input of project data regarding project milestones and resources
- Participates in clinical and research meetings about suicide prevention and crisis intervention
- Assists with the development and implementation of new safety prevention pilot programs
- Oversees programs and monitors effectiveness of programs
- Oversees and manages current and future VCL evaluation and research efforts
- Tracks the data-driven quality assurance processes, strategies for improvement of oversight and administrative and program management and the required resources
- Performs other duties as assigned
Skills
- You must be a U.S. Citizen to apply for this job
- For a GS-12 position you must have served 52 weeks at the GS-11
- You must have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization
- Applying methods of collecting, quantifying, analyzing, and evaluating data from a variety of sources to make recommendations for suicide prevention, or behavioral health program operations
- Interpreting and providing guidance on regulations, policies, and directives/handbooks that apply to program processes
- Analyzing data sets and developing detailed reports on suicide prevention, or behavioral health program efficiency, implementation, and outcomes for leadership review
- Overseeing major initiatives and pilot programs within crisis intervention, suicide prevention, or behavioral health setting (including the development, implementation, and evaluation of project milestones, resources, and program effectiveness)
- Developing and tracking quality assurance programs
Benefits
- 100% remote position; selectees work outside the local commuting area of a parent station.
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