Note: The job is a remote job and is open to candidates in USA. Galvanize Therapeutics is hiring a Professional Education Coordinator to serve as the operational backbone of its education programs. The role manages program logistics, technology, compliance, analytics, and process improvements to deliver effective learner experiences.
Responsibilities
- Oversee and track registration for the BOOST Physician Education Program, ensuring accurate data capture, timely communication, and a seamless participant experience
- Manage end-to-end logistics for education events, including scheduling, venue coordination, materials preparation, and stakeholder communication, ensuring flawless execution of both live and virtual programs
- Act as the Professional Education lead for document control within Arena Quality Management System, including pre-review tracking, final submissions, and approval workflows
- Maintain compliance and version integrity across all educational materials
- Administer reimbursement processes for Key Opinion Leaders (KOLs), ensuring timely, accurate, and compliant handling of expenses in alignment with company policies and regulatory requirements
- Design and implement scalable, technology-enabled processes that improve the performance and delivery of internal and external training programs by leverage automation and AI-driven tools to streamline workflows and enhance learner experience
- Serve as the primary owner for analytics and automation platforms used by the Professional Education team including, driving adoption, optimizing functionality, and leading continuous improvement initiatives to ensure tools deliver maximum value
- Collect and analyze program performance metrics to identify trends, bottlenecks, and opportunities for improvement and translate insights into actionable recommendations that enhance operational efficiency and program impact
Skills
- Bachelor's degree in Business, Operations, Education, or related field
- Understanding of regulatory requirements for healthcare professional (HCP) interactions, including Sunshine Act and company compliance policies
- Knowledge of medical device industry standards and best practices for physician education
- 3–5 years of experience in operations, program coordination, or professional education within medical device, healthcare, or life sciences
- Proficiency with Learning Management Systems (LMS), CRM tools (e.g., Salesforce), and document control platforms (e.g., Arena)
- Familiarity with analytics and automation tools; ability to leverage AI-driven solutions for process optimization
- Strong Excel and data visualization skills
- Exceptional organizational and project management skills with the ability to manage multiple priorities
- Strong analytical mindset and problem-solving abilities
- Excellent communication and stakeholder management skills; ability to work cross-functionally
- Advanced degree a plus
- Experience in startup or high-growth environments strongly preferred
- Experience with Power BI or similar tools is a plus
Benefits
- Medical, dental, and vision coverage
- Life insurance
- Short- and long-term disability protection
- 401(k)
- Flexible paid time off
Company Overview