Note: The job is a remote job and is open to candidates in USA. FedEx Freight is hiring a Product Owner for IT Operations to translate business needs into scalable technology solutions and lead delivery across Operations technology platforms. The role manages product backlogs and vendor relationships, supports Product Analysts, and drives Agile execution, platform adoption, and continuous improvement.
Responsibilities
- Lead delivery and optimization of Freight Operations technology platforms, ensuring alignment to business priorities and product roadmap
- Manage and coordinate vendor partners across the ecosystem, including performance tracking, delivery oversight, prioritization, and issue resolution
- Provide day-to-day leadership and mentorship to Product Analysts, ensuring quality of requirements, consistency of deliverables, and effective stakeholder engagement
- Partner with Business and IT teams to gather requirements and drive delivery across cross-functional initiatives
- Define and manage backlog prioritization and sequencing across multiple tools and capabilities, balancing new features, enhancements, defect resolution, and dependencies
- Translate business requirements into clear features and user stories, acceptance criteria, and prioritized backlog items in partnership with Product Management, Engineering, and Architecture
- Lead and enforce Agile ways of working and delivery tracking including backlog refinement, sprint planning, demos, retrospectives, and release management while monitoring and communicating team velocity, sprint progress, and other Agile KPIs
- Monitor platform adoption, performance, and KPIs (e.g., campaign performance, engagement, customer feedback) and recommend improvements based on insights
- Ensure adherence to governance, documentation, and quality standards across marketing platforms and processes
- Facilitate stakeholder communication, issue resolution, and alignment across business and technical teams
- Lead Agile transformation and scrum execution for one or more teams, diving complex initiatives/releases while ensuring clear goals, scope, and adherence to agile best practices
- Foster Agile maturity and continuous improvement by promoting collaboration, prioritization, accountability, and support, assessing team agile effectiveness, and implementing improvement plans
- Comply with all applicable laws/regulations, as well as company policies/procedures
- Perform other duties as required
Skills
- Bachelor's degree in business, Marketing, Information Systems, or related field
- Three (3) years professional experience in product analysis, business analysis, or product/project deliver roles
- Experience working with digital technology platforms and translating business requirements into user stories and managing backlogs in agile environments
- Experience managing vendor teams and third – party technology providers
- Strong analytical, problem-solving, and communication skills
- Ability to lead workstreams and guide junior analysts in a cross-functional environment
- Experience with FXF Operations, Safety, facility, fuel technology platforms
- Experience with Agile tools (e.g., Jira, Azure DevOps)
- Experience with data analysis, reporting, and dashboarding tools
- Good analytical skills with the ability to review data, define issues and identify solutions
Benefits
- While this is a remote position, the successful candidate must reside within 50 miles of a FedEx Freight location within the continental US.
- Eligible employees are offered health, vision, dental, life, AD&D, STD and LTD insurance.
- Eligible employees are offered an employee assistance program.
- Eligible employees are offered personal/sick paid time.
- Eligible employees are offered a 401(k) retirement savings plan.
- Eligible employees are offered bonus potential.
- Eligible employees are offered tuition reimbursement.
- Eligible employees are offered adoption assistance.
- Eligible employees are offered 2 weeks paid parental leave.
- Eligible employees are offered paid bereavement.
- Eligible employees are offered employee discounts.
- Eligible employees are offered 6.67–13.34 hours vacation per month based on service time.
- Eligible employees are offered 8 paid holidays.
Company Overview
Company H1B Sponsorship