Note: The job is a remote job and is open to candidates in USA. CancerNavigator is a healthcare company providing white-glove, end-to-end cancer support services to patients and their families through health plans and Oncology Certified Nurses. The Product & Operations role focuses on increasing patient engagement and impact by analyzing cross-functional insights, identifying opportunities, testing solutions, and executing operational builds.
Responsibilities
- Highly cross functional
- Analytical and
- Sprint-based in nature
- Constantly assessing ground-level insights from various teams (patient service, client success, data) to identify opportunities to increase patient engagement and impact
- Identify solutions, set up tests, and then implement the best solution
- Not only identifying the problems, but also building solutions and executing full builds
Skills
- 5+ years in healthcare technology or healthcare services, working in a product, operations, or member growth / engagement focused role
- Demonstrated ability to analyze problems through data, identify and implement possible solutions, and track outcomes to measure success
- Demonstrated ability to solve cross-functional problems and contribute autonomously
- Strong sense of responsibility for patient and business outcomes
- Strong project management, written and verbal communication skills
- Willingness to travel for team in-person sprints (projected 20%)
Benefits
- Stock option package
- Performance-based incentive compensation
- Remote-first work; live where you want within the U.S.
- All-company on-sites 2-3 times per year
- Medical and Dental Insurance (80% employer paid)
- Vision Insurance (100% employer paid)
- Healthcare and Dependent Care FSA
- Group Life and AD&D Insurance (involuntary with the option to buy-up coverage)
- Unlimited PTO
Company Overview