Note: The job is a remote job and is open to candidates in USA. BCforward is seeking a Product Operations Manager for a remote opportunity supporting product and regulatory operations focused on user and business safety. The role drives product growth, engagement, and quality through SQL-based analysis, dashboards, AI-assisted workflows, program management, automation, and cross-functional collaboration.
Responsibilities
- Support program execution strategy for multiple products and platforms – includes kickstarting 0 to 1 efforts, accelerating execution, and improving quality/outcomes for product objectives via programmatic and technical solutions
- Write and optimize SQL queries to collect, transform, and analyze product data from various sources, identifying trends, patterns, and insights that inform business decisions
- Build and maintain dashboards, reports, and visualizations (e.g., Unidash, Google Sheets) to effectively communicate findings to stakeholders and support real-time decision-making
- Leverage AI Agents and tools (e.g., Meta’s Worldclass Tooling) to accelerate data analysis, automate repetitive tasks, and prototype solutions
- Proactively identify program risks, develop data-backed mitigation plans, and communicate rationale and updates clearly across cross-functional teams
- General program management to identify opportunities and predict roadblocks through data analysis, strengthen cross-functional relationships, and execute on plans with technical rigor
- Labeling and LLM Training across all orgs
Skills
- 8+ years of relevant experience in consulting, strategy, operations, or equivalent program management experience with particular focus on technical product operations
- Proficient in SQL – able to write advanced queries including CTEs, window functions, joins, aggregations, and data transformations
- Experience with AI Agents and AI-assisted workflows – comfortable prompting and iterating with AI tools to accelerate work
- Expert-level proficiency in Google Workspace, especially Google Sheets – able to create detailed, step-by-step documentation, complex formulas, pivot tables, and automated workflows
- Strong multi-tasking abilities with demonstrated experience managing multiple workstreams simultaneously
- Self-starter mentality – able to work independently, take initiative, and drive projects forward without close supervision
- Eager to learn new tools, technologies, and domains quickly; adapts to changing technical requirements
- Effective critical thinking and experience leveraging data to anticipate and unblock problems and drive solutions
- Proven time-management and organizational skills
- Data Annotation/Labeling skills, LLM training amongst product quality teams
- Experience with VS Code or similar development environments
- Vibe Coding experience – comfortable with low-code/no-code prototyping or AI-assisted code generation
- Experience building dashboards and data visualizations (Unidash, Tableau, Looker, or similar)
- Familiarity with data pipelines, ETL processes, or data infrastructure concepts
- Experience working with engineering teams on technical specifications and requirements
- Background in quality assurance, triage operations, or ML/AI validation workflows
- Experience with testing, developing and implementing test strategies (manual and automated) for products and features
Benefits
- Major medical
- HSA
- Dental
- Vision
- Employer-provided group life
- Voluntary life insurance
- Short-term disability
- Long-term disability
- 401k
Company Overview
Company H1B Sponsorship