Note: The job is a remote job and is open to candidates in USA. CMB is hiring a Product Manager, AI Solutions to shape the vision, strategy, requirements, roadmap, and go-to-market execution for Intelligent Signals, its AI-powered market intelligence platform. The role will help scale the platform from its first client deployment into a repeatable product and support broader product management needs across CMB.
Responsibilities
- Serves as the day-to-day product owner, single point of contact, and subject matter expert for Intelligent Signals' functionality, requirements, roadmap, and market alignment
- Translates client needs and platform capabilities into clear product and functional requirements, and owns backlog prioritization against short- and long-term goals
- Gathers and prioritizes ongoing input from Sales, Growth Strategy, Client Services, PD&I, and external clients, and owns the feedback loop that turns it into product priorities
- Defines and tracks product success metrics, including user value (e.g., client adoption, usage, satisfaction, and output quality) and business value (e.g., revenue, renewals, and margin), and monitors performance post-launch
- Writes and maintains market and functional requirements documentation for Intelligent Signals, partnering with technical leads on technical specifications and ensuring clear communication between business and development teams
- Shapes the product vision, strategy, and roadmap in partnership with the VP of Applied Innovation, and documents and communicates them across CMB
- Assesses market impact, competitive context, and buyer needs to inform the product's future direction
- Leads go-to-market execution with Practice Leaders and Account Directors, translating Intelligent Signals' capabilities into client-facing positioning, demos, proposal content, and pitch materials
- Develops and facilitates ongoing training on Intelligent Signals for internal teams, including competitive context and relevant industry developments
- Aligns sales tools and the sales process to how clients evaluate and buy an AI-powered intelligence product
- Co-designs and facilitates the move from a single-client deployment to a repeatable, sellable product, including onboarding, client configuration, and ongoing support processes
- Proactively identifies and helps resolve issues that could impair Intelligent Signals' ability to scale or meet its strategic, financial, or operational objectives
- Represents client and market requirements as PD&I and third-party development partners determine which parts of the architecture are reusable across clients versus client-specific
- Builds enough working knowledge of the platform (signal sources, AI agents, and analytics) to explain it credibly to clients and understand how technical constraints affect scope, cost, and timeline
- Supports product management activities across CMB's broader product portfolio as needed, consistently applying rigor and process
- Maintains a strong working knowledge of CMB's products, methodologies, and the industries CMB serves
- Researches and analyzes competitor products, positioning, and pricing relevant to CMB's portfolio
- Collaborates with other functions and CMB leadership on a shared vision across products and solutions
- Identifies and implements new ways for the product function to add value or streamline how CMB approaches product-related business issues
- Translates individual client needs into longer-term product enhancements that can be leveraged across multiple clients and programs
- Takes advantage of training and development opportunities
- Contributes to a team and/or committee for ongoing CMB initiatives
- Participates in peer reviews in a timely manner
- Plans and executes initiatives, as assigned
- Provides prompt, courteous, and exemplary service to all internal and external customers, consistent with CMB's values
- Partners with colleagues across the ITA Enterprise to stay current on opportunities for cross-company collaboration
Skills
- Bachelor's degree in Business Administration, Marketing, Computer Science, a related field, or equivalent work experience
- 3–5 years of experience in product ownership or product management, with a track record of successfully taking products to market, ideally for B2B data, analytics, or insights products
- Experience defining product requirements, managing a backlog, and working with sales and client teams to shape a roadmap
- Experience supporting go-to-market for B2B products, including positioning, sales enablement, and client demos
- Familiarity with AI-powered products (e.g., LLM-based agents or natural language processing), enough to discuss capabilities and tradeoffs with technical partners
- Comfort working with data and dashboards, and translating signal and analytics output into client-facing value
- Outstanding written and verbal communication skills, with strong presentation skills
- Demonstrated ability to partner across teams (Sales, Marketing, Client Services, Engineering, Data Science) and influence without direct authority
- Capable of being creative while analytically evaluating challenges to develop client-focused solutions; strong problem-solving and decision-making skills
- Demonstrated ability to use data and metrics to support decisions and build business cases
- Proven ability to manage multiple, competing priorities simultaneously in a fast-paced environment
- Ability to think strategically and execute methodically
- Willingness to roll up your sleeves and do whatever is necessary; general manager/owner mentality
- No visa/work authorization available
- Exposure to APIs, system integrations, or data pipelines a plus (technical architecture is led by PD&I and development partners)
- Experience with multi-tenant or configurable software products a plus
Benefits
- Fully paid sabbatical
- Annual wellness day
- Paid time off to volunteer
- Generous medical plans
- 401k match
- Employee stock ownership plan (ESOP)
- Bonus
Company Overview