Note: The job is a remote job and is open to candidates in USA. ModMed is a healthcare technology company focused on reimagining the healthcare experience. As a Product Manager for ModMed's Clinical EHR platform, you will oversee the roadmap for clinical documentation and operational workflows, ensuring alignment with market needs and company goals.
Responsibilities
- Own the roadmap for clinical documentation and adjacent practice-operations workflows — tasking, office workflow, document management, and communication/messaging — balancing clinical accuracy with day-to-day practice efficiency
- Understand the needs of the market, providers, front/back-office staff, and key internal stakeholders, and apply that knowledge to execute a roadmap that meets company and customer goals
- Effectively present and communicate the strategic vision and tactical details of the roadmap, both internally and externally
- Produce informational materials (slide decks, requirement docs, customer communications) to illustrate product strategy, features, and releases
- Collaborate with Engineers and Engineering leadership, QA teams, other Domain/Specialty Leads, clinical SMEs, and customers to define business and clinical requirements, using data and provider/staff feedback to drive decision-making
- Participate in Agile ceremonies (PI planning, standups) to ensure alignment between product and engineering
- Work with the Release Train Engineer and Engineering leadership on refinement and release processes
- Convert requirements into clearly defined features that can be job sized, owning them through their lifecycle with clarity on scope, clinical/operational accuracy, technical feasibility, and acceptance criteria
- Define/document epics to drive delivery and track key capabilities (e.g., clinical documentation, task management, document/fax/mail workflows, staff-to-patient communication)
- Work cross-functionally on software release management and rollout documentation
- Manage alpha & beta releases, including provider/staff interaction and feedback through launch
- Actively contribute to company and departmental goals
- Champion the use of AI tools throughout the product development lifecycle — e.g., AI-assisted requirements drafting and refinement, acceptance-criteria generation, test-case generation, and code-assist tools in partnership with Engineering — to increase team velocity and quality
Skills
- 5+ years of Product Management experience in healthcare tech, managing a roadmap and/or creating functional requirements (use cases/user stories, clinical and practice-operations workflows, technology requirements)
- Working knowledge of clinical workflows and EHR/EMR functionality required — e.g., clinical documentation, orders/results, clinical decision support
- Well-developed presentation skills for varied audiences, including clinicians, office staff, customers, and executives
- Strong project management skills, attention to detail, problem-solving skills, and comfort in a fast-paced environment
- Confidence in decision-making and advocating for decisions to ensure roadmap support and appropriate prioritization
- Ability to manage multiple priorities/deadlines while self-directed and well-organized
- Ability to collaborate, actively listen, and independently drive meetings across Engineering, Product, UX, clinical SMEs, and customers
- Acts as an agent of change fostering a provider- and staff-centric quality culture, driving measurable improvements through enhancements and automation
- Track record working with distributed teams across countries/time zones
- Some travel expected (<25%)
- Experience with practice-operations features (tasking, document management, messaging/communication tools)
- Familiarity with healthcare quality/compliance frameworks (HEDIS, MIPS/MACRA, ONC certification, meaningful use)
- Familiarity with Jira/Confluence and Google Suite
- Familiarity with Agile/SAFe methodologies
- Hands-on experience using AI tools as part of the SDLC (e.g., ChatGPT/Claude/Copilot or similar for requirements writing, research synthesis, test-case generation, or prototyping)
Benefits
- Eligible Modernizers can enroll in a wide range of benefits
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation
- After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep
- Generous Paid Time Off and Paid Parental Leave programs
- Company paid Life and Disability benefits
- Flexible Spending Account
- Employee Assistance Programs
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
- Professional development opportunities, including tuition reimbursement programs
- Unlimited access to LinkedIn Learning
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US)
- Hybrid office-based roles and remote availability for some roles
- Weekly catered breakfast and lunch
- Treadmill workstations
- Zen
- Wellness rooms within our BRIC headquarters
Company Overview