Note: The job is a remote job and is open to candidates in USA. LeadStack Inc. is seeking a hands-on Senior Product Owner to support Workday Time Tracking, Absence, and Benefits systems within the Digital Enterprise Technology organization. The role manages requirements, configuration coordination, testing, defect resolution, releases, production support, and post-deployment validation while collaborating with HR, Payroll, Benefits, Engineering, Compliance, vendors, and business teams.
Responsibilities
- Gather and clarify requirements for Time Tracking, Absence, Leave, and Benefits enhancements and production issues
- Translate business needs into detailed user stories, acceptance criteria, configuration requirements, workflow rules, and test scenarios
- Document business rules involving time entry, approvals, overtime, accruals, leave eligibility, benefits eligibility, enrollment, and life events
- Identify edge cases, regional variations, data requirements, and upstream or downstream impacts
- Break work into sprint-ready items and ensure each item meets the team's Definition of Ready
- Estimate effort and complexity in partnership with technical and functional teams
- Maintain traceability between requirements, configuration decisions, and test cases
- Keep backlog items, dependencies, decisions, and delivery status current in the team's work-tracking system
- Participate actively in backlog refinement, sprint planning, standups, demonstrations, and retrospectives
- Perform or coordinate hands-on configuration in Workday Time Tracking, Absence, Benefits, and related HR applications
- Configure and validate business processes, eligibility rules, accrual calculations, validation rules, notifications, approvals, and security assignments
- Build and test changes in development or sandbox environments before production deployment
- Evaluate configuration options and recommend practical solutions based on complexity, risk, timing, and business value
- Review existing configurations and troubleshoot unexpected system behavior
- Maintain configuration documentation, decision logs, mapping specifications, and operating procedures
- Peer-review configurations produced by internal team members or service providers
- Support Workday release preparation by reviewing applicable features, assessing impacts, completing regression testing, and coordinating required changes
- Write and maintain test cases mapped to requirements and acceptance criteria
- Execute functional, regression, integration, and end-to-end testing
- Prepare test data and confirm test environments are ready for use
- Lead or support user acceptance testing, including test planning, scenario preparation, business-user guidance, and results tracking
- Capture, triage, and resolve defects, then coordinate retesting through closure
- Validate integrations with Payroll, Core HR, Finance, benefits carriers, leave administrators, and other third-party systems
- Confirm that time, absence, and benefits transactions produce the expected downstream payroll and reporting results
- Prepare release notes describing what changed, how it was tested, and any known impacts
- Perform post-deployment smoke testing and production validation
- Investigate Time Tracking, Absence, and Benefits incidents and business escalations
- Reproduce issues, analyze configuration and transaction data, identify root causes, and coordinate corrective action
- Work directly with HR, Payroll, Benefits, Engineering, vendors, and managed service providers to resolve problems
- Lead root-cause analysis for significant production issues and document findings, corrective actions, and preventive measures
- Monitor open issues and ensure urgent or time-sensitive items continue moving toward resolution
- Identify recurring problems and recommend configuration, process, or documentation improvements
- Provide clear updates on issue status, business impact, dependencies, and expected resolution
- Support operational activities when temporary coverage or additional delivery capacity is needed
Company Overview