Note: The job is a remote job and is open to candidates in USA. HealthEdge is seeking an experienced Product Manager to lead the strategy and delivery of the new HealthRules Payer WebUI. The successful candidate will own the product roadmap and collaborate with cross-functional teams to modernize the user experience for healthcare claims administration.
Responsibilities
- Own the product roadmap and backlog for the HRP WebUI, prioritizing feature parity, usability improvements, and net-new capabilities relative to the legacy desktop application
- Define detailed requirements, workflows, and acceptance criteria for web-based configuration and claims administration screens in partnership with UX designers and engineering leads
- Lead discovery with configuration analysts, claims administrators, and health plan operations users to understand legacy desktop workflows and translate them into modern, efficient web experiences
- Develop and communicate a clear migration strategy and sequencing plan for moving customers from the legacy desktop application to the WebUI with minimal disruption
- Partner with UX/UI designers on interaction design, navigation patterns, and accessibility standards to ensure the WebUI meets modern usability expectations
- Collaborate with engineering throughout sprint planning, backlog grooming, and release cycles to ensure timely, high-quality delivery
- Define and track success metrics for WebUI adoption, performance, and user satisfaction, using data to inform prioritization decisions
- Serve as the subject matter expert on HRP WebUI capabilities for sales, implementation, and customer success teams, including support for customer and prospect conversations
- Manage stakeholder communication and expectations across customers, executives, and cross-functional teams regarding WebUI roadmap and release timing
- Support user acceptance testing, pilot programs, and phased rollouts to validate the WebUI against real-world claims administration workflows
Skills
- 5+ years of product management experience, including ownership of roadmap, requirements, and delivery for enterprise software products
- Direct experience in healthcare claims administration, core administrative processing systems (CAPS), or payer operations
- Demonstrated ability to translate complex, legacy desktop workflows into modern web-based user experiences
- Strong analytical and prioritization skills, with experience balancing competing stakeholder needs across customers, sales, and engineering
- Excellent written and verbal communication skills, including experience presenting roadmap and product decisions to executive and customer audiences
- Bachelor's degree in business, health administration, computer science, or a related field, or equivalent practical experience
- Experience with UI/UX development, design systems, or front-end web technologies, sufficient to engage credibly with designers and engineers on interaction design tradeoffs
- Hands-on familiarity with HealthRules Payer or a comparable core administrative processing system
- Experience leading legacy-to-web application migrations or platform modernization initiatives
- Experience with Agile/Scrum product delivery methodologies
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