Note: The job is a remote job and is open to candidates in USA. Leap is a growing technology company transforming the home improvement industry by helping contractors work smarter, scale faster, and deliver better customer experiences. The Product Manager will own the SalesPro sales and estimating app roadmap, drive measurable activation and retention outcomes, conduct regular contractor discovery, ensure product quality, and collaborate cross-functionally while applying AI to product development.
Responsibilities
- The SalesPro roadmap for the broad customer base, in partnership with your designer and engineers: the problems worth solving, the sequence, and the outcomes each bet is meant to move
- Outcome ownership, not output: every initiative tied to a retention or activation outcome you can measure, so progress means value delivered, not features shipped
- A weekly cadence of contractor contact: interviews, on-site visits, call reviews, and usability sessions you run yourself, mapped to the opportunities that actually drive retention
- Dual-track delivery: discovery and delivery running in parallel, with thin slices that test the core hypothesis and deliver real value before you commit to the full build
- The quality conscience for your area: "contractor-ready" set before development starts, defended at release, and confirmed with real contractors after, not discovered in QA
- Proactive partnership with the teams closest to contractors: Customer Success, Sales, and Product Marketing as your primary conduits to what customers are living with day to day
- Cross-functional buy-in: bringing your problem framing, your solution direction, and your thin-slice plan to the people who have to live with the outcome, and winning the room stage by stage
- Personal AI fluency: using AI in your own workflow to move faster on discovery, prototyping, and synthesis, and sound judgment on where AI creates a durable advantage for contractors
Skills
- * A minimum of an Associate's Degree
- * 3–5 years of product management experience in B2B SaaS or another product with real workflows and real users
- * A track record of owning a product area end to end: framing the problem, running discovery, sequencing a roadmap, and shipping outcomes you can point to, including the ideas you killed
- * A real discovery habit: you run structured customer conversations on a regular cadence and let them change your decisions, not just confirm them
- * Delivery instincts built on thin slicing and dual-track: you ship fast, learn continuously, and don't build the whole thing before you've tested the core bet
- * Data fluency: you use data to generate insight and translate it into roadmap decisions, and you can tell a real signal from noise
- * Comfortable in the room with engineers as peers, including the feasibility and architecture trade-offs
- * Strong writing. You can make a tight problem statement, a defensible recommendation, and an honest post-launch reflection
- * AI already woven into how you work: generating and narrowing directions, prototyping, drafting, speeding up research synthesis, and a habit of getting sharper as the tools change
- * Bonus: experience in field service, trades software, financial or payments workflows, or other complex B2B environments where customer trust is hard to earn and easy to lose
Benefits
- Affordable Health & Wellness Coverage – comprehensive and competitive benefits package, starting the first of the month following your hire date.
- 401(k) company match to help you build financial security.
- Flexible Time Off (FTO) policy, 10 paid sick days, and 8 paid company holidays.
- Comprehensive Employee Assistance Program (EAP) – resources to support your mental health, financial well-being, and everyday challenges.
- Exclusive Discounts with LifeMart (via ADP) – save on groceries, restaurants, entertainment, pet insurance, cell phones, child care, and more!
- MoveSpring Wellness App – stay active and engaged with company step challenges, workout content, meditation tools, and wellness blogs for a healthier you!
- Culture & Team-Building Activities – team events, fun challenges, and company traditions like our Annual Summit!
Company Overview
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