Note: The job is a remote job and is open to candidates in USA. Ensora Health provides software and services for mental and behavioral health therapists, including AI-enabled practice management, electronic medical records, e-prescribing, and billing solutions. The Product Manager owns the lifecycle of medium-scale products and features, defining strategy, roadmaps, requirements, and delivery while integrating AI-driven capabilities and using data and research to improve user outcomes.
Responsibilities
- Own the end-to-end lifecycle of medium-scale products and features, from discovery through delivery and continuous optimization
- Define and communicate a clear product vision and roadmap aligned to customer needs, business priorities, and market opportunities
- Translate complex problems into actionable product requirements, ensuring clarity for engineering, design, and cross-functional teams
- Partner closely with engineering, design, data, and go-to-market teams to deliver high-quality, impactful product experiences
- Leverage qualitative and quantitative data, user research, and market insights to inform decisions and prioritize effectively
- Drive the integration of AI-driven capabilities into the product, identifying opportunities to enhance efficiency, intelligence, and user value
- Continuously evaluate product performance, using metrics and feedback loops to iterate and improve outcomes
- Advocate for the customer by deeply understanding user needs, pain points, and workflows—particularly within the mental and behavioral healthcare space
- Collaborate within a high-performing, supportive team environment that values innovation, accountability, and shared success
- Stay informed on industry trends, competitive landscape, and emerging technologies to ensure the product remains differentiated in a dynamic market
Skills
- Bachelor's degree or equivalent experience
- 3+ years of product management experience, including managing the lifecycle of small to medium-scale products
- Strong ability to think strategically while executing tactically, balancing long-term vision with near-term delivery
- Demonstrated experience using data, research, and customer insights to inform product decisions
- Familiarity with or interest in AI/ML-driven product capabilities and how they can be applied to improve user experiences and outcomes
- Excellent cross-functional collaboration skills, with the ability to influence without authority and align diverse stakeholders
- Strong communication skills, with the ability to translate complex concepts into clear, actionable insights
- Ability to thrive in a fast-paced, dynamic environment with evolving priorities
- Customer-first mindset with a passion for building meaningful products that improve lives—especially within mental or behavioral healthcare
Benefits
- Remote work arrangement
- Collaborative, supportive, high-performing team environment
- Diversity, Equity, Inclusion, and Belonging culture
- Non-discriminatory employment practices
Company Overview