Note: The job is a remote job and is open to candidates in USA. Element451 is an AI student experience and CRM platform for higher education, aiming to streamline the student lifecycle through data and AI. The Product Manager will primarily own the Core Platform and specific features of the AI CRM, defining the roadmap and collaborating with engineering to enhance the product's usability and reliability.
Responsibilities
- Data & Context: Data Sources, Field Management, and the structured data layer that Bolt agents, CRM features, and reporting all read from and write to — plus data quality work like deduplication, audit logging and more
- Automation & Workflow: Workflows/Rules and Journeys— the logic and content that let institutions encode their own processes instead of working around ours
- Insights & Reporting: the data and reporting tools that every use case — marketing, admissions, success, CE & workforce — depends on to show its work
- Integrations Ecosystem: Webhooks, our V3 API, native connectors, and iPaaS partnerships (Zapier and similar tooling) that make Element451 the hub of a campus tech stack, for human integrators and Bolt agents alike
- Marketing & Source Data: The features that help institutions understand where students come from—campaign attribution, source tracking, web analytics, and the tools that connect marketing effort to enrollment outcomes
Skills
- You've worked on CRM, data or platform products and have a genuine curiosity for how things connect, transform, and stay clean at scale
- You understand data modeling, ETL/ELT patterns, rules/workflow engines, API design, and webhook reliability
- You can read an API spec, write a SQL query to validate your assumptions, and have an informed opinion on REST vs. webhooks vs. event streaming
- You see how a change to the data model or a new automation primitive ripples across downstream features and to the functional users as well as design for extensibility
- You get energy from talking to the admins, enrollment operations teams, registrars, and data teams who live in field management and workflow builders every day
- You write well, present confidently, and can align engineering, design, sales, and executive leadership around a shared vision
- You have experience in product management or have been doing the work of a PM without the title, owning outcomes and influencing roadmaps
- Experience in EdTech or higher education SIS and CRM ecosystems (Slate, Salesforce, Banner, Colleague, etc.)
- Technical or deep functional experience in a higher education/campus setting
- Familiarity with iPaaS platforms (Workato, Boomi, MuleSoft) and workflow automation tools (Zapier, Make.com), or building on top of either
- Background designing rules/workflow engines, data quality or matching (dedup) systems, or reporting/BI products
- Background in vertical SaaS where data fidelity is a competitive differentiator
- Experience designing or managing public APIs and developer-facing products
Company Overview