Note: The job is a remote job and is open to candidates in USA. Cigna Healthcare is seeking a Product Management Analyst to support operational efficiency and product-related initiatives for EviCore. The role analyzes processes, develops documentation and data-driven communications, gathers business requirements, supports implementations and issue resolution, and assists with client implementations and operational training.
Responsibilities
- Analyze and optimize processes to evaluate program performance and identify opportunities for efficiency improvements
- Develop presentations and deliver data-driven insights to support program manager communications with clients and senior leadership
- Design and maintain enablement processes and documentation (including SmartSheet) and project plans for key initiatives to ensure smooth adoption of product-related changes and impacts
- Gather and validate business requirements and oversee the implementation of program enhancements across EviCore’s systems, processes, and applications
- Provide advanced issue resolution support by diagnosing root causes, troubleshooting, and implementing solutions to mitigate future risks
- Serve as the primary liaison for client implementations, representing CE Products as the single point of contact throughout the process
- Perform additional duties as needed to support evolving business objectives including but, not limited to pulling reports and/or pathway development
- Assist with operational training preparation for interdepartmental staff interacting with the program
Skills
- Excellent verbal and written communication skills
- Organizational skill to track tasks and completion
- Proficient in Microsoft Office® Suite – PowerPoint, Excel, Word, and Visio
- Ability to work with data and reporting tools to research, organize, and summarize findings
- High technical and functional aptitude for problem solving and process flow management
- Ability to manage time and responsibilities in a fast paced, fluid environment
- Strong interpersonal skills to work as part of a team on large projects
- Self-motivated and high level of personal imitative
- If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload
Benefits
- Eligible to participate in an annual bonus plan.
- Medical, vision, dental, and well-being and behavioral health programs offered starting on day one of employment.
- 401(k).
- Company paid life insurance.
- Tuition reimbursement.
- A minimum of 18 days of paid time off per year.
- Paid holidays.
- Leaves of absence.
Company Overview
Company H1B Sponsorship