Note: The job is a remote job and is open to candidates in USA. EAB partners with educational institutions to drive transformative change through data-driven insights, technology, and marketing and enrollment solutions. The Product Experience Designer creates high-fidelity prototypes, product demonstrations, and future-state concepts that communicate EAB’s technology vision. The role collaborates with Product, Engineering, Design, Marketing, Sales, Services, and Customer Success teams to support product planning, validation, commercialization, and customer engagement.
Responsibilities
- Design high-fidelity interactive prototypes that communicate current product capabilities, future concepts, and strategic product vision
- Create narrative-driven product demonstrations that illustrate how EAB technology solves real-world challenges for higher education institutions
- Participate as an embedded member of the Product organization by attending product planning sessions, roadmap reviews, design critiques, sprint reviews, and other product ceremonies
- Partner closely with Product Managers, UX Designers, and Engineering teams to ensure prototypes and demonstrations accurately represent product functionality and design direction
- Translate product requirements, concepts, and early-stage ideas into compelling visual experiences that support discovery, planning, validation, and commercialization
- Build and maintain reusable prototype assets utilizing EAB's design system, component libraries, and modern prototyping platforms
- Explore and adopt emerging AI-powered design and prototyping tools that improve the speed and quality of product visualization
- Collaborate with Marketing, Sales Engineering, Partner Success, Implementation, and Customer Success teams to create product experiences that support launches, customer conversations, conferences, executive briefings, and strategic initiatives
- Develop future-state concepts that help leadership, customers, and internal teams visualize long-term product strategy before engineering development begins
- Continuously improve EAB's library of commercial product experiences, ensuring demonstrations remain aligned with evolving product capabilities and roadmap priorities
- Participate in stretch projects and strategic initiatives that advance Product and Go-to-Market collaboration
Skills
- Bachelor's degree in Product Design, User Experience, Human-Computer Interaction, Information Architecture, Graphic Design, Marketing, Computer Science, or a related field
- 1–3+ years of professional experience in UX design, product design, prototyping, product marketing, demonstration design, or related disciplines
- Experience building interactive prototypes using Figma or comparable prototyping platforms
- Strong visual design skills with exceptional attention to detail and an eye for polished user experiences
- Ability to quickly learn new technologies, software platforms, and AI-assisted design tools
- Excellent communication and collaboration skills with experience working across cross-functional teams
- Strong organizational skills with the ability to manage multiple projects in a fast-paced environment
- A portfolio demonstrating interactive prototypes, product experiences, UX work, or similar design projects
- This position is ideally based in Richmond, VA or Washington, DC but is also open to remote employment within the continental United States
- This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future
- Experience working with product management and agile software development teams
- Familiarity with modern product design systems and component-based design methodologies
- Experience using AI-assisted tools such as Claude, Cursor, GitHub Copilot, or similar technologies to accelerate design and prototyping workflows
- Experience creating executive presentations, customer demonstrations, product storytelling assets, or conference experiences
- Familiarity with higher education technology or SaaS products
- Understanding of design thinking, human-centered design, and product development methodologies
- Ability to balance creativity with technical accuracy when representing software products
- Demonstrated curiosity, experimentation, and a passion for continuously improving design workflows and emerging technologies
Benefits
- This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.
- This position is ideally based in Richmond, VA or Washington, DC but is also open to remote employment within the continental United States.
- Medical, dental, and vision insurance plans; dependents and domestic partners eligible
- 20+ days of PTO annually, in addition to paid firm and floating holidays
- Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
- 401(k) retirement savings plan with annual discretionary company matching contribution
- Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
- Employee assistance program with counseling services and resources available to all employees and immediate family
- Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
- Fertility treatment coverage and adoption or surrogacy assistance
- Paid parental leave with phase back to work program for birthing and non-birthing parents
- Access to milk shipping service to support nursing employees during business travel
- Discounted pet health insurance coverage for dog and cat family members
- Company-provided life, AD&D, and disability insurance
- Financial wellness resources and membership in a robust employee discount program
- Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities
- Benefits kick in day one
Company Overview