Note: The job is a remote job and is open to candidates in USA. HCSS develops software for construction companies. The Product Designer I discovers and validates user problems, conducts UX research, and creates wireframes and proofs-of-concept for complex construction and utilities workflows. The role partners with Product Management to validate solutions and advocate for users throughout the product lifecycle.
Responsibilities
- Partner closely with Group Product Managers, Product Managers, and Technical Product Managers to understand business requirements, define user problems, and participate in upstream product strategy discussions
- Assist in planning and conducting generative and evaluative research (e.g., user interviews, contextual inquiries, discovery interviews). Synthesize qualitative data to uncover actionable insights about heavy civil construction and utilities workflows
- Translate complex logic into structural wireframes, user flows, and low-to-mid fidelity proofs-of-concept to quickly visualize and test ideas
- Act as the collaborative UX strategy and solutions partner with Product Management to help them visually map out their business logic
- Design and run usability tests on proposed workflows to validate that the solution is both valuable and intuitive for the end-user before any code is written
- Package validated user flows and research insights to collaborate with UX peers to ensure the core UX strategy is maintained as they review and curate the final design and specifications
- Continuously build strong empathy for our unique user base (e.g., estimators, project managers, foremen, field personnel, mechanics, etc.), and advocate for their needs in every product conversation
Skills
- A portfolio that demonstrates your critical thinking process, showing how you moved from an ambiguous user problem to validated structural wireframes (e.g., how you approach problem-solving, not UI)
- High comfort level with "messy" whiteboarding, rough sketching, and throwaway design work over high-fidelity polish
- Strong proficiency in using AI tools alongside modern whiteboarding tools to rapidly generate proofs-of-concept and visualize ideas at a high velocity
- Excellent communication and facilitation skills to collaborate effectively with Product members, actively participating in defining and gathering product requirements alongside them as well as presenting research findings clearly
- Solid understanding of user-centered design methodologies, including how to structure and synthesize user interviews and usability tests
- Strong proficiency in modern design and whiteboarding tools to rapidly visualize concepts
- A natural curiosity and willingness to dive deep into the highly technical and complex workflows of the heavy civil construction and utilities industry
- Demonstrates foundational UX discovery and workflow mapping skills, and thrives in the ambiguity of early-stage product definition
- Bachelor's degree in Design, Psychology, HCI (or equivalent academic/bootcamp background) or ~2 years of relevant work experience
- Experience using research repositories or product discovery tools
Benefits
- Flexibility to work remotely; fully remote employees are expected to visit the Sugar Land office periodically up to once a quarter.
- Medical, dental, and vision coverage with company-paid and employee-paid options.
- Paid holidays, sick days, and personal time off.
- Employee Resource Groups (ERGs) that foster connection and inclusion.
- On-site amenities including a covered basketball court, soccer field, track, pickleball/tennis courts, and gym.
- Dog-friendly campus and WiFi-accessible courtyards.
- 401(k) with a 5% company match.
- Coverage for employee professional development and wellness.
Company Overview