Note: The job is a remote job and is open to candidates in USA. Dice is recruiting for an experienced Contract Product Content Designer to support a Core Experiences team within a UX organization. The role creates clear, customer-focused UI content for authenticated web and mobile products, partners with cross-functional teams, and uses research and analytics to improve financial product experiences.
Responsibilities
- Write clear, concise, and customer-focused UI content for web and mobile product experiences, including transactional flows, forms, onboarding, navigation, notifications, error states, and in-product guidance
- Partner closely with Product Designers to shape end-to-end customer experiences, ensuring content and design evolve together throughout the product development process
- Collaborate with Product Managers, Engineers, UX Researchers, Legal, and Compliance partners to deliver experiences that balance customer needs, business objectives, and regulatory requirements
- Apply user research, usability findings, analytics, and customer feedback to inform content decisions and improve the overall product experience
- Contribute to content critiques and cross-functional design reviews, incorporating feedback and iterating quickly
- Ensure consistency with established content standards, voice and tone guidelines, accessibility best practices, and design system patterns
- Support multiple product initiatives simultaneously while adapting to changing priorities and delivery timelines
- Contribute to the ongoing evolution of content standards, reusable patterns, and best practices as opportunities arise
Skills
- 5+ years of experience in Product Content Design, UX Writing, Content Design, or Content Strategy for digital products
- Demonstrated experience writing UI content for customer-facing web and/or mobile applications
- Strong portfolio showcasing transactional experiences, product workflows, and UX writing not just marketing copy
- Experience partnering closely with Product Designers, Product Managers, Engineers, and UX Researchers throughout the product development lifecycle
- Strong understanding of user-centered design principles and how content contributes to usable, accessible experiences
- Ability to manage multiple workstreams while producing thoughtful, high-quality content
- Familiarity with Figma and modern design collaboration tools
- Experience working in regulated industries such as financial services, healthcare, or insurance is a plus
- Financial services or fintech experience
- Experience writing content for authenticated product experiences
- Familiarity with accessibility guidelines and inclusive content practices
- Experience using customer research and analytics to inform content decisions
- Interest or experience using AI tools to improve content creation workflows
Benefits
- Remote (U.S.)
Company Overview