Note: The job is a remote job and is open to candidates in USA. Dexian is a leading provider of staffing, IT, and workforce solutions. The Product Business Analyst will act as a strategic bridge between customers and software development teams, focusing on improving software products and user experiences through data-driven decision-making and innovation.
Responsibilities
- Define and manage product requirements by translating business needs, customer feedback, and analytics into user stories, workflows, and acceptance criteria to meet acceptance criteria with minimal rework
- Analyze product usage, customer behavior, operational metrics, and feedback to identify opportunities for product innovation and software improvements
- Proactively suggest AI-driven enhancements, workflow automation opportunities, and intelligent product improvements
- Own and maintain portions of the product backlog and roadmap in alignment with strategic business goals
- Track and report product KPIs, including usage metrics, engagement, defect trends, cycle time, and customer satisfaction
- Recommend and justify software improvements using quantitative and qualitative analysis
- Participate actively in Agile/Scrum ceremonies, including sprint planning, backlog refinement, and release coordination
- Build strong cross-functional relationships with engineering, QA, UX/UI, customer success, leadership, and clients
- Help ensure software usability, quality, and customer experience standards are consistently improved
- Serve as a trusted partner between business stakeholders and technical teams
- Take accountability and ownership for assigned initiatives, product areas, and continuous improvement opportunities
Skills
- Bachelor's degree or equivalent healthcare or B2B SaaS experience
- 3–5 years of recent experience in: Business Analysis, Product Analysis, Assistant Product Management, Product Management, Software Solutions Analysis
- Strong analytical and problem-solving skills with experience using data to drive product decisions
- Experience working in Agile/Scrum software development environments
- Excellent communication, presentation, and collaboration skills
- Strong proficiency with MS Office Suite (Excel, Word, Outlook, PowerPoint)
- Demonstrated ability to independently identify software improvements and process optimization opportunities
- Passion for software innovation, AI technologies, and modern product development practices
- Self-starter mindset with the ability to manage priorities with minimal supervision
- Strong customer-focused and solution-oriented thinking
- Experience with AI-enabled business applications or analytics tools
- Experience with Rapid Application Development platforms
- Exposure to enterprise SaaS or compliance/risk management solutions
- Experience working with dashboards, analytics, reporting, or workflow systems
- Strong interest in growing within Product Management and Software Innovation leadership paths
Company Overview
Company H1B Sponsorship