Remote Prior Authorization Pharmacy Technician | OptumRx
🏠 100% Remote | Work EST, CST, or PST
💲 $20.50/hr
📅 Start Date: November 16
⏳ 10-Month Contract + Potential Extensions
🕘 Monday-Friday | 9:00 AM - 2:00 PM
Are you a Certified Pharmacy Technician looking to transition away from the retail pharmacy environment and into a rewarding remote healthcare role? Join OptumRx as a Prior Authorization Pharmacy Technician and help patients gain access to the medications they need.
In this role, you will work directly with providers, pharmacies, members, and pharmacists to support the prior authorization process while delivering excellent customer service and maintaining high levels of accuracy and compliance.
What You'll Do
Receive and handle inbound calls from providers, pharmacies, and members regarding medication prior authorizations
Process high volumes of prior authorization requests and inquiries
Review requests submitted via phone, fax, and electronic systems
Gather and verify patient, provider, and medication information
Enter and maintain documentation across multiple systems
Follow up with provider offices and pharmacies to obtain missing information
Collaborate closely with pharmacists who make final clinical coverage determinations
Meet established productivity, quality, and turnaround-time goals
What Makes This Different from Retail Pharmacy?
Instead of standing behind a counter and filling prescriptions all day, you'll play a critical role in helping patients access medications by working behind the scenes with healthcare providers, pharmacies, and pharmacists. This fully remote position combines pharmacy knowledge, customer service, and administrative case management in a fast-paced healthcare environment.
Qualifications
✅ Active PTCB Certification and/or State Board of Pharmacy Technician License
✅ 6+ months of customer service or customer relations experience with healthcare professionals
✅ Comfortable working in a high-volume call center environment
✅ Strong computer and multitasking skills, including:
Microsoft Excel
Microsoft Word
Microsoft Outlook
Navigating multiple systems and screens simultaneously
✅ Excellent communication and organizational skills
Why Join OptumRx?
Fully remote opportunity
Consistent weekday schedule
Gain valuable experience in managed care and prior authorizations
Work with healthcare professionals nationwide
Potential contract extensions
Opportunity to expand your pharmacy career beyond retail settings
📩 Interested? Apply today or send me a direct message to learn more about this remote opportunity!
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