Note: The job is a remote job and is open to candidates in USA. Inovalon provides data-driven technology solutions that support healthcare organizations, outcomes, and economics. The Principal Sales Engineer leads pre-sales technical efforts, develops solution strategies and demonstrations, partners with Sales and Business Solutions teams, and supports client relationships, revenue growth, and retention across healthcare products and quality measures.
Responsibilities
- Lead technical pre-sales activities within an assigned territory or region, helping drive opportunities and supporting sales strategies that retain and grow client revenue
- Develop and deliver complex technical proposals, presentations, and product demonstrations tailored to client business needs and technical environments
- Partner with Business Solutions and Sales teams to shape sales approaches, support attainment of sales quotas, and provide technical responses for RFIs and RFPs
- Analyze client needs and design solution approaches that align Inovalon products with client goals, including custom technical designs for complex opportunities
- Advise clients and internal partners on product functionality, integration, usage, features, availability, and strategic fit within client environments
- Build technical relationships across all levels of client management and communicate proactively to support successful technical sales campaigns
- Serve as a regional resource for technical expertise and best practices, sharing knowledge and providing first-level escalation support, direction, and mentoring to colleagues
- Advocate for clients during pre-sales activities and support limited post-sales needs when necessary to help ensure continuity and satisfaction
- Collaborate with internal partners to strengthen technical capabilities and competencies that contribute to successful revenue generation
- Maintain current knowledge of complex product and industry topics through participation in industry organizations, forums, and client-facing presentations delivered virtually or onsite
- Maintain compliance with Inovalon’s policies, procedures and mission statement
- Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
- Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer
Skills
- 8+ years of progressive experience in sales engineering, healthcare products, and/or Risk Adjustment, Quality Measures, EHR, Pharma, Provider, ScriptMed, or related areas, preferably in a public company
- Bachelor's degree in Engineering, Healthcare, Technical, or a related field, or equivalent combination of education and experience required
- Demonstrated ability to lead successful technical sales campaigns and contribute best practices across a region or team
- Strong business solution selling skills and the ability to communicate technical concepts clearly with clients and internal stakeholders
- Experience preparing technical proposals, presentations, and responses to product and industry questions
- Knowledge of product functionality, integration, and usage, with the ability to translate technical capabilities into client value
- Ability to learn new products, market needs, and client environments quickly, and apply that learning to improve performance as business needs evolve
- Ability to influence, collaborate with, and mentor cross-functional partners, while building trusted relationships and handling differing viewpoints constructively
- Ability to adapt quickly to changing priorities, client requirements, and opportunity strategies while staying focused on business outcomes
- Ability to generate practical, client-focused solutions and identify creative ways to position products within complex client environments
- Strong analytical skills to assess client business needs, evaluate strategic fit, and develop sound technical approaches based on available information
- Applicants must be authorized to work in the United States as a condition of employment
- Experience with Client Solutions Development
Benefits
- Offers Bonus
- Remote work arrangement
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